Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,171 Reviews)
Rating breakdown 5,171 reviews
5 Stars
3,801
4 Stars
869
3 Stars
263
2 Stars
120
1 Star
118
92%of customers recommend this product.
(
3,873 out of
4,200)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Simply the best coffee maker that we've ever had. This is our 2nd Cuisinart 14 Cup unit; the first lasted many years and we opted to replace it with another. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: SML1
Gender:Male
Verified Purchase:Yes
This replaced a previous Cuisinart 14 cup model that simply stopped working in the middle of a brew cycle. It was only about 5 years old - FAR too young to crap out. Only bought another Cuisinart because it was the ONLY 14 cup coffee maker on any local store shelves and I NEED my coffee!
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 18, 2026
We’re sorry to hear your previous 14-cup coffee maker stopped working unexpectedly and understand how disruptive that can be. Cuisinart products are designed for long-term use. We’re glad you were able to replace it.
Written by a customer while visiting cuisinart.com
Posted by: Sueballa
Gender:Female
Verified Purchase:Yes
Love it. Easy to use. Fast brewing and hot coffee
The perfect coffee pot. The best
The perfect coffee pot. The best
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Love our coffemaker! So easy to use! Makes great coffee!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: JosephC
Gender:Male
Verified Purchase:Yes
The coffee maker is fast and quiet, before you know it, you are enjoying a good cup of coffee!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: George A
Gender:Male
Verified Purchase:Yes
Exactly as expected! Great quality and excellent coffee making highly recommend.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Dennis in Naples
Gender:Male
Verified Purchase:Yes
I may be doings something wrong, but when I pour the first few cups of coffee, the pot drips coffee all over the counter.
Otherwise I love everything about it. Holds 12 cups, easy to set start time, and amount of time you can set to keep warm, and the ability to silence the unit were all important to me.
Otherwise I love everything about it. Holds 12 cups, easy to set start time, and amount of time you can set to keep warm, and the ability to silence the unit were all important to me.
You cant go wrong with Cuisinart!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
What happened to this product?
on March 20, 2026
Posted by: Elise B
Gender:Female
I have been buying this model of Cuisinart coffee maker for at least the past 20 years. I just bought my 4th one and I do not understand what happened to the quality. The plastic is now so cheaply made. It is different than before. Even the coffee scoop is different. The machine is oddly lightweight. The coffee doesn't taste as good. I am very disappointed that I did not seek out another brand before buying. Obviously they are trying to save costs but at the expense of quality
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 23, 2026
“Thank you for sharing your long‑time experience with us—we truly appreciate your loyalty over the past 20 years and are sorry to hear the newest model doesn’t feel as durable or perform the way your previous units did. In some cases, lighter‑weight components or changes in plastic texture can still perform reliably, and our team can help check brew temperature, water flow, and filter placement to ensure the coffee tastes as intended. We’d be happy to walk through additional troubleshooting or explore support options to help restore your brewing experience, so please contact our Consumer Assistance Center at 1‑800‑726‑0190 and reference ticket number TICKET #8900570222. We appreciate your feedback and the opportunity to address your concerns.”
Written by a customer while visiting cuisinart.com