Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6 out of 5
4.6
(5,171 Reviews)
Open Ratings Snapshot
Rating breakdown 5,171 reviews
5 Stars
3,801
4 Stars
869
3 Stars
263
2 Stars
120
1 Star
118
92%of customers recommend this product. 
(
3,873 out of 4,200
)
Best Buy Privacy Policy
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Customer Rating
2 out of 5
2
Pot leaks when I pour coffee.
on March 4, 2026
Posted by: Julie Andrews
Gender:Female
Verified Purchase:Yes
Love the coffee maker, but the pot leaks when I pour the coffee.
I would recommend this to a friend!
Response from cuisinart.comBy CuisinartMarch 5, 2026
Thank you for your feedback—we’re glad to hear you love the coffee maker but are sorry the carafe is leaking when pouring. This can sometimes happen if the lid isn’t fully secured or aligned, so we recommend ensuring the lid is tightened properly and that the spout area is clean and free of any buildup. If the leaking continues, our team would be happy to review the carafe and help with additional troubleshooting. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8900552285 for assistance.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
A great help to start the day
on March 4, 2026
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Sleek design, easy controls and the option of a burst of BOLD to a brewing lead to smart start to my day. The 14-cup carafe is an upgrade from my 12-cup model. That's an extra bonus.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Hot & bold settings make this perfect coffeemaker
on March 5, 2026
Posted by: GJjj
Verified Purchase:Yes
Love this coffeemaker! (but minor defects required 2 returns; got it right on the 3rd try)
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Coffee at its best
on March 5, 2026
Posted by: John LaGuardia
Gender:Male
Verified Purchase:Yes
Good solid machine that makes great tasting coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
New and improved coffee maker
on March 6, 2026
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Improved model gets hotter than previous model. But the white version gets black spots that are a bit unsightly. This is just a pet peeve. No big deal.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Loyal customer in NJ.
on March 6, 2026
Posted by: DDfromManchester
I purchased this coffee maker around 16 years ago, and it has been the best! Water at the correct brewing temperature, plus the "choose a temp" hot plate, gives one a great outcome. It starts off hot, it stays hot, and I can make the choice to have 4 cups or 13. Without the right water temperature, the game is over. So this machine has been an important part of my every single morning happy experience for years. I've just ordered my next one, since the first one has now developed a tank leak. It's to be expected when a machine is this old. I've loved the Quisinart brand for decades and continue to be very supportive of their quality line. Thank you, Quisinart.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Second Purchase
on March 7, 2026
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Second Purchase. First one was well-used. Wanted a new one after I moved.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Great coffee maker!
on March 7, 2026
Posted by: Debbie Bit
Gender:Female
Verified Purchase:Yes
We LOVE this coffee maker! The pot pours beautifully (no drips like others we have had), easy to turn on and off, with nice lights.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
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