Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,172 Reviews)
Rating breakdown 5,172 reviews
5 Stars
3,802
4 Stars
869
3 Stars
263
2 Stars
120
1 Star
118
92%of customers recommend this product.
(
3,873 out of
4,200)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Anonymous
Verified Purchase:Yes
This coffeepot replaced an older 12 cup model that I had for years! It had the same features with a modern look. I like the Cuisinart brand because it makes a perfect cup of coffee every time no matter what medium roast brand I use! I really love Dunkin medium blend in the morning; I make enough for 2 mugs! It is a dependable product which draws me back! Thanks, Cuisinart!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
Owned same coffee maker for over 2 years. Replaced it With Some problem. Ready tnew one. Ready tone didn't work. Returned it and got a new one. READY TONE DOES NOT WORK!
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 17, 2026
We’re sorry to hear about the trouble you’ve experienced with the ready tone feature and appreciate your continued loyalty to our brand. In some cases, the alert can be affected by control settings or may need a quick reset by unplugging the unit for a few minutes before powering it back on. If the ready tone is still not functioning after these steps, our team would be happy to further troubleshoot or review warranty options with you. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8900527381 so we can assist you.
Written by a customer while visiting cuisinart.com
Posted by: Teesa
Gender:Female
Verified Purchase:Yes
I love my new coffee maker. It’s beautiful and functional. Makes very hot coffee and makes a larger pot. My guests love it too.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: MauiGuy
Gender:Male
Verified Purchase:Yes
Makes excellent coffee (tastes better than that made with my older Cuisinart), looks attractive and seems well built. But it is difficult to pour water into the coffee maker without spillage (the top lid doesn't open far enough) and the lid to the carafe requires a difficult snap to get into place. Those latter annoyances prevent a 5-star rating.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
I love our new coffee maker. It’s fast and makes good tasting coffee. Only thing I would improve on, is the end of cycle notice, is not loud enough. Our old coffee maker could be heard in the next room.
Written by a customer while visiting cuisinart.com
Customer Rating
3
on February 14, 2026
Posted by: OGL1
Gender:Male
Have had three of those coffee makers and each one began leaking within two years.
Response from cuisinart.comBy Cuisinart, February 17, 2026
We’re sorry to hear that you’ve experienced leaking with multiple units and appreciate you sharing this feedback. Leaks can sometimes be caused by improper carafe seating, worn gaskets, or buildup in the brew area, and our team can help troubleshoot or review replacement parts that may resolve the issue. We want to ensure your next unit performs as expected. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8900527490 so we can assist you further.
Written by a customer while visiting cuisinart.com
Posted by: Roblo
Gender:Male
Verified Purchase:Yes
No nonsense and easy to use. Many features to make your coffee how you want it
Written by a customer while visiting cuisinart.com
Posted by: MFC1
Gender:Male
Verified Purchase:Yes
This makes the best tasting coffee I've ever had from a drip machine. Programing is easy and I wake up to a fresh cup every morning. The temp adjustment on the warming plate keeps the coffee just how I like it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com