Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,172 Reviews)
Rating breakdown 5,172 reviews
5 Stars
3,802
4 Stars
869
3 Stars
263
2 Stars
120
1 Star
118
92%of customers recommend this product.
(
3,873 out of
4,200)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
OK, here we go! The coffee maker provides a great cup of coffee so why my three stars? I'll explain, the design is old school, a tiny clock that you can hardly read and a carafe that has a snap on lid. Why not a hinged lid? But it does pour perfectly with no spillage. As far as quality, it's average for todays coffee makers. The best part is the coffee tastes great and at the right temperature!
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, January 29, 2026
Thank you for taking the time to share your thoughtful feedback. We’re glad to hear you’re enjoying the taste and temperature of the coffee, as delivering a great cup is always our top priority. Your comments on the design and features are appreciated and will be shared with our product team for consideration. If you ever need assistance or have questions, our Consumer Assistance team is available at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Posted by: Jon E T
Gender:Male
Verified Purchase:Yes
Our last coffee maker lasted ten years. Hopefully this one will too. Like how it will slow down the flow of water to make the coffee stronger
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Linda Vicki
Gender:Female
Verified Purchase:Yes
Very convenient and smart functionality. Easy to use. Makes excellent coffee. The added feature, like the ability to modulate the warming tray temperature, pre-schedule coffee making ahead of time, and a Bold setting make it an excellent choice!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Fred0921
Gender:Male
Verified Purchase:Yes
Great coffee maker. Large enough, fast, simple to operate, and dependable
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: stan123
Gender:Female
Verified Purchase:Yes
We bought this coffee maker to replace an almost identical model we bought several years ago. Love how it's easy to operate and it's BPA free.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Not impressed with new item
on January 31, 2026
Posted by: fiveheads
Gender:Female
Replaced the same but older coffee maker
This new one drips every time you pour from the decanter. We’ve checked to make sure the top is on properly. Messy, also will drip on the hot plate when you take the decanter out , not good for that.
This new one drips every time you pour from the decanter. We’ve checked to make sure the top is on properly. Messy, also will drip on the hot plate when you take the decanter out , not good for that.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 2, 2026
We’re sorry to hear your new coffee maker is dripping and causing a mess. The carafe and lid are designed to fit securely, so it sounds like this unit may not be performing as intended. Your feedback will be shared with our product team to help improve future designs. Please contact our Consumer Assistance team at 1‑800‑726‑0190 so we can help troubleshoot or provide a solution.
Written by a customer while visiting cuisinart.com
Posted by: JEANINE989
Verified Purchase:Yes
the brew time is about the same as our previous coffee maker. its a lot better to move around on the counter top. quality of coffee brew is the same. but the pot itself is not the greatest you have to be very careful not to dribble .
Response from cuisinart.comBy Cuisinart, February 2, 2026
We’re glad to hear you’re enjoying the coffee quality and the convenience of moving the unit around your countertop. We understand your concern about the carafe and dribbling—this can happen if the lid or spout isn’t fully seated, and extra care when pouring can help minimize spills. Your feedback about the carafe design will be shared with our product team for consideration in future models. If you’d like tips for easier pouring or any assistance, please contact our Consumer Assistance team at 1‑800‑726‑0190.
Written by a customer while visiting cuisinart.com
Posted by: Coffee4D
Gender:Female
Verified Purchase:Yes
I continue to be happier with drip coffee pots, then a pod type. I held onto my old Cuisinart for much too long and the coffee was starting to taste bitter. I finally switched to this newer pot and it makes a huge difference. My coffee is smooth, taste very pleasing, and I have the ability to change the strength and the heat of the hot plate. The only reason I gave it 4-star instead of a five is that I often use the 1 to 4 cups setting and when I do, there is quite a lot of condensation in the carafe. This is a 14 cup replacement for an 12 and although I tried to find a 12 cup Cuisinart, I could not find one that suited me. The 12 cup never had that condensation issue.
Written by a customer while visiting cuisinart.com