Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,172 Reviews)
Rating breakdown 5,172 reviews
5 Stars
3,802
4 Stars
869
3 Stars
263
2 Stars
120
1 Star
118
92%of customers recommend this product.
(
3,873 out of
4,200)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Johnny. B Good
Gender:Male
Verified Purchase:Yes
I like the spout design where the heated water goes onto the coffee grounds in the cone shaped receiver . It is like an old shower head and covers the whole area of coffee grounds . My complaint is the carafe lid allows fresh coffee to leak out of the sides when pouring . Poor design
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, January 22, 2026
We’re glad to hear you like the shower-head style pour design, but we’re sorry about the leaking from the carafe lid—understandably frustrating when trying to pour a fresh cup. Your feedback will be shared with our product team for review.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
This is our second coffeemaker the last one was 10 years old and it still worked. I had disfigured it so our kids inherited it and I received a new one. Keeps coffee hot that is important to us always brews the same and it is easy to clean.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Greco Family
Gender:Female
Verified Purchase:Yes
This coffee maker is extremely easy to operate. The "bold" button for 4 or less cups makes the perfect tasting cup of coffee. Easy to follow buttons and easy to clean . Love this coffee maker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Grammy P
Gender:Female
Verified Purchase:Yes
Great coffee! Looks good on the counter! Recommend
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Leaky water tank
on January 23, 2026
Posted by: Vincenzo#
I have owned 2 of these and both developed water tank leaks. My current one developed a leak after only 2 years. There is a significant design flaw that needs to be addressed. The good news is that Cuisinart is replacing the unit under warranty.
Response from cuisinart.comBy Cuisinart, January 23, 2026
We’re sorry to hear you’ve experienced leaks with both units, and we understand how frustrating that can be. While we’re glad to know your current coffeemaker is being replaced under warranty, we appreciate you calling out this concern so it can be shared with our product team. Feedback like yours helps us continue to improve our designs. Thank you for giving us the opportunity to make it right.
Written by a customer while visiting cuisinart.com
Posted by: SuzzeQ
Gender:Female
Verified Purchase:Yes
I needed a good coffee pot that would provide more cups of coffee. I am very pleased with the coffee quality and quantity.
Written by a customer while visiting cuisinart.com
Posted by: Sue Cannavo
Gender:Female
Verified Purchase:Yes
This device makes really good coffee BUT the carafe lid does not fit properly and coffee leaks around the cup when pouring
Response from cuisinart.comBy Cuisinart, January 27, 2026
We’re glad to hear you’re enjoying the coffee your machine makes and appreciate you sharing your feedback. If the carafe lid isn’t seated properly, it can cause leaking when pouring, so ensuring it’s fully aligned can help improve performance. If the issue continues, our Consumer Assistance Team would be happy to assist at 1‑800‑726‑0190.
Written by a customer while visiting cuisinart.com
Posted by: Tony J
Gender:Male
Verified Purchase:Yes
Nice coffeemaker, easy to use, good value for the money
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com