Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,172 Reviews)
Rating breakdown 5,172 reviews
5 Stars
3,802
4 Stars
869
3 Stars
263
2 Stars
120
1 Star
118
92%of customers recommend this product.
(
3,873 out of
4,200)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Kathryn S
Gender:Female
Verified Purchase:Yes
Hot plate on duration is only 2 hours. My Mr Coffee was 4 hours & that was perfect.
You have to take the carafe lid all the way off to add water.
The water reservoir opening is very small and awkward to get to.
Don't think I'll be buying another Cuisinart.
You have to take the carafe lid all the way off to add water.
The water reservoir opening is very small and awkward to get to.
Don't think I'll be buying another Cuisinart.
Response from cuisinart.comBy Cuisinart, January 13, 2026
Thank you for sharing your feedback. This model features an auto-off setting that can remain on for up to 4 hours, allowing flexibility to keep your coffee warm for longer. If you have questions about using this feature, our Consumer Service team is happy to assist at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Posted by: Jwdizney
Gender:Male
Verified Purchase:Yes
This is our second coffee maker along this line from cuisinart, and still does not disappoint. We had previous version over 12 years with no issues, but felt it was time for an update! Great, reliable and awesome for set it and forget it overnight. 👍🏼👍🏼
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Frank Caruso
Verified Purchase:Yes
Very nice Coffee Maker. Makes good coffee. My wife cannot find where we can purchase additional Charcoal Filters when it's time. Make a good cup of HOT Coffee.
Written by a customer while visiting cuisinart.com
Posted by: Chualla
Gender:Female
Verified Purchase:Yes
Just what I needed. The right amount of features producing an excellent cup of coffee for a crowd!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: LaRae
Verified Purchase:Yes
I’m very happy with my new Cuisinart coffee maker. Each piece of the unit is well designed. The water filter is a unique feature I appreciate. When the coffee is ready, three tones are heard. When the heat goes off, three tones are heard. The directions are clear. When it is time to clean the unit, there is a separate button labeled “Clean” which will help facilitate the process.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Thatchery
Gender:Male
Verified Purchase:Yes
A nice but quirky coffee maker. This is my 2nd or 3rd one of these. A pot a day until something eventually wears out, then replace it with the same model. I've tried cheaper coffee makers with fewer features and they don't make nearly as good of a cup of coffee.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Best coffee pot made better with BURR mill grinder
on January 11, 2026
Posted by: Cheshirecat
Verified Purchase:Yes
Hands down best ever coffee pot. Easy to use & clean!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Cindy2025
Verified Purchase:Yes
We were extremely sad to be unable to replace our De’Longhi coffee maker. However, my husband researched and purchased the Cuisinart and we are very happy with the brew quality and ease of programming. The Bold setting allows the longer brew cycle that we appreciated in our previous machine.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com