Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(4,896 Reviews)
Rating breakdown 4,896 reviews
5 Stars
3,600
4 Stars
826
3 Stars
244
2 Stars
112
1 Star
114
92%of customers recommend this product.
(
3,677 out of
3,991)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Jackie Gebhard
Gender:Female
Verified Purchase:Yes
We love this coffee pot! 14 cups, 4 hour timer to off, and super hot coffee. Excellent warranty job.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Bryan J
Gender:Male
Verified Purchase:Yes
Have enough coffee drinkers that you need 14 cups? This is right machine for you. No overflows, no drips, bold mode works well.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Disappointing, programming not intuitive, average coffee maker
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 7, 2026
Thank you for sharing your feedback. We’re sorry to hear that you felt the programming was not intuitive and that your experience with the coffee maker was only average. This product is covered by a limited warranty, and if you feel as if your unit isn't performing as it should our Consumer Service team at 1-800-726-0190 is available to provide guidance or assistance if needed.
Written by a customer while visiting cuisinart.com
Posted by: Greg Wagenmaker
Verified Purchase:Yes
Had one of the same but started leaking. Bought a Hamilton Beach, didnt like it, so bought another Cusinart
Written by a customer while visiting cuisinart.com
Posted by: Patrick Dillon
Gender:Male
Verified Purchase:Yes
Excellent product. Love it. Recommend this coffee maker every time
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: GreatEscape
Gender:Female
Verified Purchase:Yes
Pros: 14 cups, makes hot coffee, ability to set warming plate 0-4 hrs for auto shutoff, fairly compact, permanent gold filter included, 3 year manufacturer warranty, stylish.
Cons: did shut off once immediately after brewing, drips on the counter from lid when fully opened, only two rubber feet vs four causing the coffee maker to slide whenever removing/replacing the carafe.
Cons: did shut off once immediately after brewing, drips on the counter from lid when fully opened, only two rubber feet vs four causing the coffee maker to slide whenever removing/replacing the carafe.
Overall, I’d recommend.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Coffeegrl
Verified Purchase:Yes
Makes an average cup of Joe. The "cups" in the machine are much less than an 8 oz cup. The lid to the carafe is cumbersome to use, it doesn't hinge at all and one has to be careful not to spill the coffee, also the lid pops off making it cumbersome to remove and clean. Takes up a lot of counter space, have to bring it out from under the cabinet to lift the machine lid.
Response from cuisinart.comBy Cuisinart, January 6, 2026
Thank you for sharing your feedback. We’re sorry to hear that the carafe lid and overall usability have made your experience less convenient—it’s understandable that the cup measurements felt smaller. In the coffee world, a “cup” is traditionally measured as 5 oz, which is why the servings may seem smaller than an 8 oz cup. However, if you believe your unit is not functioning as it should, this coffee maker is backed by a limited warranty, and our Consumer Service team at 1-800-726-0190 is available to provide guidance or assistance if needed.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Give this coffee maker a zero. coffee maker is junk. Glass coffee pot will not let water flow through filter holder making a Hugh mess inside coffee maker. Sending back for refund.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 6, 2026
Thank you for sharing your feedback. We’re sorry to hear that water was not flowing properly through the filter holder and caused a mess—it’s understandable how frustrating that must have been. Please ensure that only one filter (either the included gold-tone filter or a paper filter) is used at a time and that all parts are properly aligned, as this can help prevent overflow. This coffee maker is backed by a limited warranty, and our Consumer Service team at 1-800-726-0190 is available to review your concerns and provide assistance if needed.
Written by a customer while visiting cuisinart.com