The two baskets (one for use with a paper filter and one filterless) that hold coffee are too small for anything larger than 10-14 cups so grinds often end up in the coffee. BUT the coffee tastes great, the 1-4 cup option is awesome when you don't want to make a large pot, and the design is sleek and user friendly.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
This is a replacement for my long lived Cuisinart 10 cup thermal carafe coffee maker. My only downside is that it was not a thermal carafe that keeps the coffee hot all day. As it is, I make coffee and transfer it to the old pot. a bit inconvenient, but works. BUT, great coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
I've had several of these over the years and they all make delicious coffee! My only gripe is that the heating plates don't last. They flake, get rusty and deteriorate no matter how careful I am. I wish they were made of stainless steel. I keep buying the machines because the coffee is SO good but the I can't understand why Cuisinart can't make a warming plate that lasts as long as their machines.
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, December 30, 2025
We appreciate you taking the time to share your feedback. All customer input is carefully reviewed and shared with our product team to guide ongoing improvements. Please remember that most Cuisinart products come with a 3-year warranty, and if you think your unit may not be working as it should, our Customer Care team is available at 1-800-726-0190 for any questions or assistance.
Written by a customer while visiting cuisinart.com