Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(4,900 Reviews)
Rating breakdown 4,900 reviews
5 Stars
3,603
4 Stars
826
3 Stars
244
2 Stars
113
1 Star
114
92%of customers recommend this product.
(
3,680 out of
3,994)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Ciava
Gender:Female
Verified Purchase:Yes
This is my second 14 cup programmable, coffee maker. And the only reason I replaced it the glass carafe cracked when cleaning it. it still worked fine. I just wanted a new shiny one and the broken craft was a good excuse to get one. I love the look. I love how fast they bruised the coffee. I i’ll buy one again when the time comes.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
Set up was easy. Easy to use and program. Product is quality made. Several options for coffee strength and temperature.
Written by a customer while visiting cuisinart.com
Posted by: PaulM91
Gender:Male
Verified Purchase:Yes
This coffee maker has great reviews for a reason. The machine pours hot water over a wide area on the coffee powder which is great. The 1-4 cups feature is also very useful when you want make coffee for less than 4 people.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Suzanne L
Gender:Female
Verified Purchase:Yes
Familiar with but my first purchase Cuisinart for my home. Love the look & the extra featuresto make coffee taste great especially the paperless filter! Best upgrade ever!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: long island coffee guy
Gender:Male
Verified Purchase:Yes
5 star all the way makes great coffee and is easy to clean. This is my 2nd cuisinart coffee maker. The 1st one lasted 28 years
Written by a customer while visiting cuisinart.com
Posted by: Caroline Mmc
Gender:Female
Verified Purchase:Yes
I love the coffee maker. Easy to set up. Easy to program. What I don't like is the lid on the glass carafe..The lid can be difficulty to remove and replace.
I do love the coffee maker. I do hope they can come up with a better design for the lid...
I do love the coffee maker. I do hope they can come up with a better design for the lid...
Cheers to the coffee lovers.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Motee
Gender:Male
Verified Purchase:Yes
We had a bottom line coffee maker we got for cheap. After some use and bitter tasting coffee, I decided look up some better brands and mostly all reviews pointed to the Cuisinart DCC-3200 14 cup coffee maker. I ordered one and brewed a pot to do some taste testing. I could tell it right away it brought out the flavor of the coffee and the charcoal filter gave it a great taste. I am so glad that I bought this and love the easy operation. If your looking for a great coffee maker to replace your old bottom line one. This is it, you will not be disappointed. I'll make a cup for you!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Carl Fisher
Gender:Male
Verified Purchase:Yes
Ours started acting up after a year and some months- quitting mid-brew, lights going dim then bright then off. Sometimes restarting the brew worked, sometimes not. Fortunately the machines have a 3 year warranty that wasn't too hard to make a claim on. (but save the purchase date and location!) However, the warranty on the new machine was only 3 years MINUS the time the old machine lasted. Not very reassuring.
Day-to day the most annoying thing is the carafe. It has a thick lip that prevents pouring the last bit of coffee. When you wash it, water seeps up under the inner and outer rim, so when you set it to dry, whether you leave it rightside up or upside down, some coffee or water or both will drip down the sides.
After we run out of warranty replacements we'll be getting something else.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 23, 2025
Thank you for sharing your detailed experience. We understand the frustration with inconsistent performance and the carafe issues you described. We do review feedback like yours carefully, as it helps us improve future models and designs. We appreciate you taking the time to share your observations and hope your future coffee experiences are smooth and enjoyable.
Written by a customer while visiting cuisinart.com