Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(4,927 Reviews)
Rating breakdown 4,927 reviews
5 Stars
3,620
4 Stars
833
3 Stars
247
2 Stars
113
1 Star
114
92%of customers recommend this product.
(
3,700 out of
4,015)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Moped Matt
from Milwaukee wi
Gender:Male
Verified Purchase:Yes
Does the job no issues so far. Easy to set up and easy to program.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Buddy C
from San Diego
Gender:Male
Verified Purchase:Yes
Bought the upgraded unit because it had the high for keeping the coffee hot but I still have to microwave it like I did the old one
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 5, 2024
Hello-
We are so sorry to hear about the trouble you've had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you've had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: DevilDoug
from Harrisonburg, VA
Gender:Male
Verified Purchase:Yes
Great equipment, great coffee! Love the flavors without a paper filter.
Written by a customer while visiting cuisinart.com
Posted by: widgetgirlie
from nc
Gender:Female
Verified Purchase:Yes
i've never had a cuisinart coffee maker. read reviews so took a chance. i like the look, brews well, coffee tastes good & hot. love it!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Robert74
from Ohio
Gender:Male
Verified Purchase:Yes
I got tired of buying cheap coffee makers every couple of years that all had quirks to them. So I decided it was time to buy a top quality one. I was not disappointed! This unit is fantastic! I have had zero issues with it, it has no quirks. Just a great overall item.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Toastmaster999
from Buffalo, NY
Gender:Male
Verified Purchase:Yes
Excellent coffee maker, works well, makes good coffee
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Scooch
from Lacey WA
Gender:Male
Verified Purchase:Yes
Replaced with the same model after 3 years. This unit does not keep correct time, sometimes running ahead up to 3 hours. Tried resetting per online suggestions with no luck. Also makes gurgling noises after a pot is made and is sitting .
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Nothing like my last Cuisinart…in a bad way.
on February 26, 2024
Posted by: CGT$
from Virginia
Gender:Female
Verified Purchase:Yes
Got this coffeemaker to replace an older model that self-destructed after about 10 years. This one is slower, noisier, and a bit temperamental. The coffee “basket” doesn’t just sit down in the space. You have to physically push it down until it snaps in place. Weird! You cannot make 14 cups of coffee, at least not with the appropriate amount of grounds, without the grounds spilling over into the carafe. I hate grounds in my coffee. I figured out a way to work around this by using less coffee and employing the BOLD setting, which works ok, but coffee is not as good. This shouldn't have to be done to get 14 cups of grounds-free coffee out of a 14 cup coffeemaker. And don’t even try to remove the carafe right after the alert tone goes off, or you will have a mess from coffee still coming out. I usually wait a good 5 minutes. This thing is noisy! It bumps, groans, and hisses for several hours after it has finished dripping. Overall, a disappointing purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com