Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,175 Reviews)
Rating breakdown 5,175 reviews
5 Stars
3,804
4 Stars
869
3 Stars
264
2 Stars
120
1 Star
118
92%of customers recommend this product.
(
3,875 out of
4,203)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: LaCosta
from Minnesota
Gender:Female
Verified Purchase:Yes
I am on my 3rd Cuisinart 14 cup coffeemaker, not because I have one in each of my vacation homes either. I love the capacity of this pot and the speed at which it delivers my morning cup. However, the way the condensation runs out the back of the maker every time I open the lid to refill the chamber is getting a little better each time I buy a new one. A small molding modification in the plastic that would force the condensation down into the chamber would solve this. Also, the pot has shorted out twice on me. Yes, smoke (no fire) to the point that I had to toss it out in a snow bank last winter. This happens after the brew cycle is complete and the maker is just heating.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Blue light disaster
on December 4, 2025
Posted by: Kall
Gender:Male
Makes good coffee however the blue light is a disaster. Blue lights are horrible for dark rooms, blinding as many know any color is better than blue, i will return this for that reason.
We've had a cuisinart coffee maker for years, it had a small red and green light which was perfect. This thing light up the room like a billboard blinding anyone walking into a dark room.
We've had a cuisinart coffee maker for years, it had a small red and green light which was perfect. This thing light up the room like a billboard blinding anyone walking into a dark room.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 4, 2025
We’re sorry to hear about your experience and truly appreciate you sharing your feedback. Your satisfaction is very important to us, and we take all customer input seriously as we work to improve our products and services. Thank you for giving us the opportunity to do better.
Written by a customer while visiting cuisinart.com
Posted by: kmaxwell
from florida
Gender:Female
Verified Purchase:Yes
i find pouring the water into the tank a little awkward. After the coffee perks, the coffeemaker makes popping sounds and doesn't stop until it's turned off.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Cheaply made junk
on November 27, 2025
Posted by: Paul1979
In one year we went through 3 of these pieces of junk. First one lasted only 3 weeks before some relay inside quit and it started clicking and flashing on-and-off every few seconds, exchanged it for another at the store. The next one lasted almost six months before a similar failure, exchanged it again for a 3rd. This one just quit after 4 months. These were all used in a clean dry kitchen with modern wiring, never submerged or treated in anyway that should lead to failure. In additional to being a poorly made waste of money the blue display is stupidly bright, it illuminates the whole kitchen at night which is fine if you like that sort of thing but I didn't.
Response from cuisinart.comBy Cuisinart, December 1, 2025
We’re very sorry to hear about the repeated issues you’ve experienced and the frustration it caused. This is not the experience we want for our customers, and our team is available to assist with troubleshooting or replacement options. Please contact Cuisinart Customer Service at 1-800-726-0190 and reference ticket 8900441557 so we can work with you to resolve this.
Written by a customer while visiting cuisinart.com
Posted by: Bobio
Verified Purchase:Yes
Its ok so far...The cord should be about 4 inches longer. I have to pull it out away cupboards and off to the side so i can open the top. Because if this i also can't pour all the water out of the carafe. If i had a space where there was nothing above it..i wouldnt have that problem..But like most people i put this on my counter top. So that isnt an option. I also would have made the lid on the carafe on a hinge..instead of taking on and off every time to add water , etc.. Still trying to find the right coffee to water ration for the best cup that i like for taste.. Love the looks of it, programming is pretty easy.
Written by a customer while visiting cuisinart.com
Posted by: Ed A.
Verified Purchase:Yes
Nice coffee maker, but doesn’t last long. The hot plate started rusting out within the first few months.
Written by a customer while visiting cuisinart.com
Posted by: Globug
from Orangevale, CA
Gender:Female
Verified Purchase:Yes
Horrible coffee maker for th money!! 15 minutes to brew 10 cups of coffee! I can't imaginee how long it would take to brew the full 14 cups... The sprayer inside to dispense the hot water, NEVER, NEVER, dries out...
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: B.A.A.
from Minneapolis, MN
Gender:Female
Verified Purchase:Yes
We used it for 3 days and the clean light came on. I contacted customer service who told me to descale the unit. I did the descaling and 4 days later the clean light came on again. We have been buying this coffee maker for years and haven’t had any problems. Now they are telling us it is okay to keep using it even though the clean light comes on every day.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com