Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,174 Reviews)
Rating breakdown 5,174 reviews
5 Stars
3,803
4 Stars
869
3 Stars
264
2 Stars
120
1 Star
118
92%of customers recommend this product.
(
3,874 out of
4,202)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Birtt
Gender:Female
Verified Purchase:Yes
I love this 14 cup coffee maker. Both my husband and I work from home, so having the 14 cup coffee maker is great for us. One of the things I like the best is that you can set the warmer plate to be on for up to 4 hours. That comes in handy when you are on long calls and want a hot cup when you finally can get to it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Felix Del Valle
Verified Purchase:Yes
I had an issue with my previous Coffee maker and Cusinart immediately had it replaced!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Cuisnart is always my go to because they seem to last longer. However, the quality seems to be going down. This is the second one in less than a year. The heating module in this one is not consistent. One day it is hot and the next day it is less than hot. So when it stops I will compare to other brands.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 29, 2025
We appreciate you taking the time to share your feedback. All customer input is carefully reviewed and shared with our product team to guide ongoing improvements. Please remember that most Cuisinart products come with a 3-year warranty, and our Customer Care team is available at 1-800-726-0190 for any questions or assistance.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
I love this coffee pot. Wonderful options to brew 14 cups or just 4 cups. The hot plate can be adjusted to the temperature that you want your coffee to be while heatng for 2 or more hours. It has the option to program or just turn on to when you want.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Love this 14 cup coffeemaker (it’s the second unit purchased). We wish the high heat setting was warmer than it is. Good quality product.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Glenn and Cheryl
Gender:Male
Verified Purchase:Yes
This is the second replacement Cuisinart coffee maker for us over a 30-year period. Love the charcoal filter, and the coffee is always delicious and hot. The programs available are also time saving.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Mary J C
Verified Purchase:Yes
Was looking to upgrade my old coffee maker and so I bought this. The coffee does not get hot enough and suppose to have the option of strong brew and I really can’t tell the difference between the options. Disappointed in it.
Response from cuisinart.comBy Cuisinart, January 7, 2026
Thank you for taking the time to share your experience. We’re very sorry to hear about the performance concerns you described and understand how disappointing this must be. feedback is important to us, and we encourage you to contact our Consumer Support team at 1-800-726-0190 so they can review your situation and assist with next steps.
Written by a customer while visiting cuisinart.com
Posted by: Me to know…
Gender:Male
Verified Purchase:Yes
Love the 14 cup coffee maker. Works like a champ. Love the fact I can choose how hot to make my coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com