Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(4,904 Reviews)
Rating breakdown 4,904 reviews
5 Stars
3,606
4 Stars
827
3 Stars
244
2 Stars
113
1 Star
114
92%of customers recommend this product.
(
3,684 out of
3,998)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Anonymous
Verified Purchase:Yes
Two issues that are not good. The carafe drips when you pour the coffee. The carafe does not stay hot even with the temperature setting on high.
Response from cuisinart.comBy Cuisinart, January 7, 2026
Thank you for sharing your feedback. We’re sorry to hear that the carafe drips when pouring and that the coffee isn’t staying hot even on the highest setting. This coffee maker is covered by a limited warranty, and our Consumer Service team at 1-800-726-0190 is available to provide guidance or assistance if needed.
Written by a customer while visiting cuisinart.com
Posted by: Sharie P
Gender:Female
Verified Purchase:Yes
This is the only coffee maker that we’ve been using for years. This is our third such purchase. Coffee stays hot for a long period of time and of course the brand is very reliable. Always happy with this coffeemaker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Art Aaronson
Gender:Male
Verified Purchase:Yes
Easy to operate, efficient and does not overtake space
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Halbred
Verified Purchase:Yes
A nice simple coffee maker that looks great and delivers consistently delicious coffee every morning. The best way to start the day!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Dennis S
from Austin, Texas
Gender:Male
Verified Purchase:Yes
I purchased this coffeemaker after Christmas replacing a 12 cup Cuisinart coffeemaker. This coffeemaker makes an extreme amount of noise when brewing coffee. When pouring coffee from the 14 cup carafe when it is full, it is almost impossible to not have coffee spill onto the table unless it is poured EXTREMELY SLOWLY. The third problem is just like my previous 12 cup coffeemaker when opening the lid to remove the old filter, water pours out behind the coffeemaker onto the counter top. This last problem could be easily be remedied by the manufacturer by making the lip on the back of the coffeemaker a little deeper and have it go all the way across the back.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: LaCosta
from Minnesota
Gender:Female
Verified Purchase:Yes
I am on my 3rd Cuisinart 14 cup coffeemaker, not because I have one in each of my vacation homes either. I love the capacity of this pot and the speed at which it delivers my morning cup. However, the way the condensation runs out the back of the maker every time I open the lid to refill the chamber is getting a little better each time I buy a new one. A small molding modification in the plastic that would force the condensation down into the chamber would solve this. Also, the pot has shorted out twice on me. Yes, smoke (no fire) to the point that I had to toss it out in a snow bank last winter. This happens after the brew cycle is complete and the maker is just heating.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: kmaxwell
from florida
Gender:Female
Verified Purchase:Yes
i find pouring the water into the tank a little awkward. After the coffee perks, the coffeemaker makes popping sounds and doesn't stop until it's turned off.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Blue light disaster
on December 4, 2025
Posted by: Kall
Gender:Male
Makes good coffee however the blue light is a disaster. Blue lights are horrible for dark rooms, blinding as many know any color is better than blue, i will return this for that reason.
We've had a cuisinart coffee maker for years, it had a small red and green light which was perfect. This thing light up the room like a billboard blinding anyone walking into a dark room.
We've had a cuisinart coffee maker for years, it had a small red and green light which was perfect. This thing light up the room like a billboard blinding anyone walking into a dark room.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 4, 2025
We’re sorry to hear about your experience and truly appreciate you sharing your feedback. Your satisfaction is very important to us, and we take all customer input seriously as we work to improve our products and services. Thank you for giving us the opportunity to do better.
Written by a customer while visiting cuisinart.com