Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,174 Reviews)
Rating breakdown 5,174 reviews
5 Stars
3,803
4 Stars
869
3 Stars
264
2 Stars
120
1 Star
118
92%of customers recommend this product.
(
3,874 out of
4,202)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Erika Seiberling
Gender:Female
Verified Purchase:Yes
Love this coffee marker! No worries about the steam ruining my cabinets. The 14 cup capacity is wonderful considering there are 4 of grabbing a Joe before heading off to work. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Good Reliable Coffeemaker with Large Carafe
on November 21, 2025
Posted by: Anonymous
Verified Purchase:Yes
We found this coffeemaker very easy to program so hot brewed coffee is ready for us in the morning. Lover the larger carafe and reliability of this product. Hightly recommend.
Written by a customer while visiting cuisinart.com
Posted by: Honeybadger USA
Gender:Male
Verified Purchase:Yes
We have had the previous model of the Cuisinart and it was wonderful. This new one is as good if not better very reliable, good tasting coffee, variable decanter temperature settings.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Deni26
Gender:Female
Verified Purchase:Yes
Very easy to set up, fast coffee maker. Only complaint is the pot lid, has to come all the way off to fill. But still worth the purchase
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
The 14-cup programmable Cuisinart Coffee Maker is incredible!!! This is probably my third of this particular coffee maker and that has nothing to do with the quality. I use mine daily and the ones I have owned in the past have just finally “aged out”. What do I love about it? I can adjust the temperature (love my coffee very hot), I can set it to stay on for four hours, and the coffee is delicious!!! And, of course, I appreciate setting it to brew right before I awake in the mornings. I have recommended this particular coffee maker to many friends and all have been pleased with their purchase. I can’t recommend it more highly!!!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: SBayer
Gender:Female
Verified Purchase:Yes
I had very high hopes for this coffee maker. I loved the features— 1-4 cups, bold setting etc. Unfortunately, the coffee grounds basket does not drain all the coffee. There is space between the basket valve and carafe so the coffee does not drain into the pot. I have washed the basket and the coffee maker to no avail. If we cock the carafe off of the heating plate it will drain, but then the coffee does not stay hot. I am returning the coffee pot to where I bought it.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 1, 2025
We’re very sorry to hear about the issues you experienced with your coffee maker. To help ensure proper drainage, please make sure only one filter is used and that the carafe and basket are properly seated and aligned; if the problem persists, contact Cuisinart Customer Service at 1-800-726-0190 and reference ticket 8900441553 for assistance or to explore replacement options. We appreciate your feedback and are committed to ensuring a satisfying experience with our products.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
Makes great coffee. I especially like the 1-4 cup setting. My only complaint is that the frequency of the "done brewing" signal is a sound I cannot hear. Either change the frequency or incorporate a visual indication.
Written by a customer while visiting cuisinart.com
Customer Rating
3
Pouring that coffee over me
on November 29, 2025
Posted by: M.H.W.
Gender:Female
I own 2 cuisines coffee makers including this one. I can’t emphasize how angry the coffee pot makes me. Every time I pour from it, it drips down the side into a puddle on my counter. Filling the coffee pot with water-puddle. Filling my mug with coffee-puddle. I’ve come to only pouring from the pot over the sink. A coffee maker does 2 things, make the coffee and pour the coffee. Please for the love of coffee fix the spout.
Response from cuisinart.comBy Cuisinart, December 1, 2025
We’re truly sorry for the frustration this carafe has caused—pouring should be effortless, not messy or inconvenient. We genuinely appreciate you taking the time to share such detailed feedback, as comments like yours help guide improvements to future designs. Thank you for letting us know about your experience.
Written by a customer while visiting cuisinart.com