Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(4,901 Reviews)
Rating breakdown 4,901 reviews
5 Stars
3,604
4 Stars
826
3 Stars
244
2 Stars
113
1 Star
114
92%of customers recommend this product.
(
3,681 out of
3,995)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Customer Rating
1
Disappointed
on November 6, 2025
Posted by: SusieQ89
Not even 2 years old and it smoked. Disappointed. Why oh why
Response from cuisinart.comBy Cuisinart, November 12, 2025
We’re very sorry to hear about the issue with your Cuisinart® 14-Cup Programmable Coffeemaker (DCC-3200NAS). Please discontinue use immediately for safety. For assistance with replacement options or troubleshooting, please call our Consumer Service Team at 1-800-726-0190 and reference ticket #8900423467. Thank you for letting us know about your experience — your feedback helps us continue to improve our products.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
Cuisinart used to mean quality you could trust. Not my experience recently. The hot plate on this coffee maker was defective. When I put carafe on the hot plate it did not slide in smoothly. After brewing there was a "powdery" residual left on the hot plate. It kept getting worse whenever the glass carafe was replaced and the hot plate looked scratched. After the 3rd try, I believed it would just keep getting more damaged. I returned product. Will not purchase Cuisinart again.
Response from cuisinart.comBy Cuisinart, November 12, 2025
We’re very sorry to hear about the issues you experienced with your Cuisinart® 14-Cup Programmable Coffeemaker (DCC-3200NAS) and we understand how frustrating this must have been. We appreciate you sharing your feedback, and we will pass your comments along to our product team as we continually work to improve our products.
Written by a customer while visiting cuisinart.com
Posted by: DJSinSLC
Gender:Male
Verified Purchase:Yes
This is the best coffee maker I have ever owned. Brews excellent coffee. Looks incredible. Does not drip a drip. Whats not to like.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: User 123
Gender:Female
Verified Purchase:Yes
My family absolutely loves the 14-Cup Programmable Coffee Maker. We especially love the auto program function, which is a huge help in the mornings when we are rushing out the door. Great product overall, everything from functionality to coffee boldness is 10/10.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Erika Seiberling
Gender:Female
Verified Purchase:Yes
Love this coffee marker! No worries about the steam ruining my cabinets. The 14 cup capacity is wonderful considering there are 4 of grabbing a Joe before heading off to work. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Good Reliable Coffeemaker with Large Carafe
on November 21, 2025
Posted by: Anonymous
Verified Purchase:Yes
We found this coffeemaker very easy to program so hot brewed coffee is ready for us in the morning. Lover the larger carafe and reliability of this product. Hightly recommend.
Written by a customer while visiting cuisinart.com
Posted by: Honeybadger USA
Gender:Male
Verified Purchase:Yes
We have had the previous model of the Cuisinart and it was wonderful. This new one is as good if not better very reliable, good tasting coffee, variable decanter temperature settings.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Deni26
Gender:Female
Verified Purchase:Yes
Very easy to set up, fast coffee maker. Only complaint is the pot lid, has to come all the way off to fill. But still worth the purchase
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com