Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(4,935 Reviews)
Rating breakdown 4,935 reviews
5 Stars
3,628
4 Stars
833
3 Stars
247
2 Stars
113
1 Star
114
92%of customers recommend this product.
(
3,706 out of
4,021)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Mrs k
from Ohio
Gender:Female
Verified Purchase:Yes
I am very happy with this coffee maker! It’s easy to use and brews a great cup of coffee! I’ve had a lot of machines & like this one the best! The added features are useful!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: turbomary
from MI
Gender:Female
Verified Purchase:Yes
i am on my second one, i first one only lasted 8 months.
i love the 4 hour time and your brand. I am not sure how to go about a warranty
for the fist on. but i do love my coffee pot
i love the 4 hour time and your brand. I am not sure how to go about a warranty
for the fist on. but i do love my coffee pot
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Coffee54
from Ohio
Gender:Male
Verified Purchase:Yes
Have owned our coffeemaker for several months. Makes good tasting coffee. Especially like the Bold Brew feature.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Miker5
from Estero, FL
Gender:Male
Verified Purchase:Yes
I don't look for any other brand, other than Cuisinart, when shopping for a coffee maker. I would several jets have given it 5 stars except for the fact that, after removing the coffee grinds, several jets of steam emerge fro the lid.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: PatV
from Erie, PA
Gender:Female
Verified Purchase:Yes
I've been married for 50 years and have had a Cuisinart coffeemaker for most of that time. I've tried other brands on rare occasions but keep coming back to Cuisinart. I love the features and the wonderful tasting coffee cup after cup.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Stafford
from Marlborough MA
Gender:Male
Verified Purchase:Yes
Love this coffee maker. No flaws, but is a tad slow.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Gary Nancy
from NOBLESVILLE IN
Gender:Female
Verified Purchase:Yes
This is my 3rd coffee maker same exact model in 3 Years and they quit working. The one I just bought a few months ago quit pumping the water over the grounds I love the looks and auto setting but I can’t afford to buy a new coffee pot every couple of months
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: BizChick
from SE Kansas
Gender:Female
Verified Purchase:Yes
Dislike: 1. The design needs to be worked on. When you open the water reservoir the condensate runs off onto the back of the pot. If you don't wipe it down before it gets under to maker it rusts on the cabinet. It needs taller "feet" to keep it up higher or the lid needs redesigned.
2. It takes 16 minutes to brew a full pot of coffee on regular setting and 23 minutes to brew if it's on the bold setting. The mornings I've woken up and realized I didn't set the program button to come on have been painfully agonizing waiting for the brew cycle to complete. If you "steal" a cup, it is so strong it's nearly undrinkable. Something needs to be done to speed up the brewing process! One company has a maker that produces 10 cups in 3 minutes, that means it's possible to brew 14 cups in 4.5 minutes. WHY does this maker take so long!?
3. After only a few months of use, the hot plate is flaking paint off. It's usually stuck to the bottom of the glass carafe and it's extremely difficult to remove. If I don't remove it completely the carafe won't sit in the recessed hot plate opening without wobbling. So far it has not interfered with the function but it's definitely an annoyance to contend with.
4. The carafe lid! OMGosh! If you don't have the lid snapped in properly, it will run coffee off the side of the pot instead of into the pot. When the hot plate gets full, it runs coffee out on the counter and the bottom of the maker will rust onto the counter, and hot coffee will be e v e r y w h e r e! If you set the carafe under the basket wrong, it pops the grounds basket up out of it's seat, disengaging the spring tension on the bottom and won't release the coffee from the basket. It then runs over, grounds and all, and is the same mess as not having the lid snapped in properly.
Likes: 1. The ease of setup was appreciated greatly! I really like how simple it is to change both the clock (Daylight Savings Time & power outages) and to alter the program setting (occasionally I have to bump it up an hour for early work then return it to the normal setting again that night) Very easy to do.
2. I really like the 4 hour hot plate setting! Great feature!!!
3. I really like the lighted buttons, especially the one around the program button!
4. I really appreciated being able to turn the "brew finished" alert off.
2. It takes 16 minutes to brew a full pot of coffee on regular setting and 23 minutes to brew if it's on the bold setting. The mornings I've woken up and realized I didn't set the program button to come on have been painfully agonizing waiting for the brew cycle to complete. If you "steal" a cup, it is so strong it's nearly undrinkable. Something needs to be done to speed up the brewing process! One company has a maker that produces 10 cups in 3 minutes, that means it's possible to brew 14 cups in 4.5 minutes. WHY does this maker take so long!?
3. After only a few months of use, the hot plate is flaking paint off. It's usually stuck to the bottom of the glass carafe and it's extremely difficult to remove. If I don't remove it completely the carafe won't sit in the recessed hot plate opening without wobbling. So far it has not interfered with the function but it's definitely an annoyance to contend with.
4. The carafe lid! OMGosh! If you don't have the lid snapped in properly, it will run coffee off the side of the pot instead of into the pot. When the hot plate gets full, it runs coffee out on the counter and the bottom of the maker will rust onto the counter, and hot coffee will be e v e r y w h e r e! If you set the carafe under the basket wrong, it pops the grounds basket up out of it's seat, disengaging the spring tension on the bottom and won't release the coffee from the basket. It then runs over, grounds and all, and is the same mess as not having the lid snapped in properly.
Likes: 1. The ease of setup was appreciated greatly! I really like how simple it is to change both the clock (Daylight Savings Time & power outages) and to alter the program setting (occasionally I have to bump it up an hour for early work then return it to the normal setting again that night) Very easy to do.
2. I really like the 4 hour hot plate setting! Great feature!!!
3. I really like the lighted buttons, especially the one around the program button!
4. I really appreciated being able to turn the "brew finished" alert off.
I wouldn't buy this again. It's definitely been an upgrade from the previous coffee makers we've had, but not enough of an upgrade to justify the price or the size. I was looking for a 20 cup drip and this one was the largest capacity I could find without going to a percolator style. I don't like sludge so perk coffee wasn't really even an option. We'll use this until it goes belly up then we'll look at other options with improved design.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com