Customer Reviews for Fellowes - Mfg Co. 8017901 Designer Suites 19 in. x 10.63 in. Premium Keyboard Tray - Black
Customer Rating
5
A good value for the price
on July 19, 2014
Posted by: Tterb
I bought this to replace a cheap slide out keyboard tray that came with my HONS desk. something I should have done years ago. Fairly easy to install, but some sort of paper template of the actual size would have been helpful in the placement of the tray for installation since the tray has an asymmetrical mount due to the mouse tray being mounted on the left or right. Construction is top notch. Fits a Microsoft Sculpt Comfort (ergonomic) Keyboard with ease. The wrist rests are optional. My only complaint is the mouse tray is a little bouncy since it is so far off of center in relation to the mount. Overall, a good value for the money.
The keyboard tray is fine, but the mouse pad attachment is loose due to the screws and the drilled holes not being deep enough. When you use the mouse the pad bends down because the screws can not be fully tightened to create a sturdy mouse pad. I had a replacement shipped, which I had to ask for four times before they approved sending it, it was identical with the same issue.
Cons: Design, Functionality, Quality Construction, mouse pad bends down
No, I would not recommend this to a friend.
Response from fellowes.comBy CM, CS, May 14, 2020
Hi Ergonomical. We are very sorry you had such a poor experience and we would greatly appreciate an opportunity to assist you further. Please check your e-mail for a note from us. Thank you