[This review was collected as part of a promotion.] The motor died in a week of using it. The technician who came did not even check it and claimed it was the motor. ( so it’s a common occurrence ) and he coughed all over my kitchen ( active Covid time ) and was NOT wearing a mask. Needless to say this made me very unhappy. I had to clean and sterilize my entire kitchen afterwards ! Please tell your techs to be more mindful. Even the one that came to fix the motor a week later did not wear a mask. But the work was done efficiently. So thank you.
[This review was collected as part of a promotion.] We bought a brand new house and upgraded the kitchen so that we could have this beautiful hood vent above our gas stove. We’ve been using it for two months and we love it. I’m so happy we did. I definitely recommend this hood vent.
This was installed in a new construction home we purchased so we were stuck with it. It is way too noisy, sounding like an airplane landing. We don't use and will be replacing.
Response from frigidaire.comBy Online Outreach Specialist, November 20, 2019
Hey, Disillusioned Customer! Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience has not been positive and want to see how we can help! Please take a moment to contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
[This review was collected as part of a promotion.] Have always wanted a large exhaust fan instead of one over the microwave. It looks great and works really well. I would give it five stars, however, the motor went out after only two weeks. Frigidaire took care of it quickly, though. Service was excellent.