Customer reviews from frigidaire.com
Frigidaire - 36 inches - Convertible - Wall Range Hood - Stainless Steel
Average customer rating
3.7
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
39
4 Stars
23
3 Stars
7
2 Stars
7
1 Star
15
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Frigidaire - 36 inches - Convertible - Wall Range Hood - Stainless Steel
Customer Rating
5
Shiney
on November 22, 2020
Posted by: DYJohnson
[This review was collected as part of a promotion.] Its very easy to clean and keep clean. Its very easy to change the light bulbs
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on October 26, 2020
Posted by: Teddy11
[This review was collected as part of a promotion.] I don’t have any pictures we just moved in our new home
Written by a customer while visiting frigidaire.com
Customer Rating
1
Make noise and motor is not working
on October 9, 2020
Posted by: PShah
My builder installed this range 3 yrs ago. As other users mentioned; it makes lots of noise. Recently, it is not working at all. Poor quality.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, October 15, 2020
Hello, PShah.
Thank you for taking the time to share your experience. We apologize this has happened. Please know we use some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Quality tests are continually conducted to provide the consumer with the best appliance possible in the industry. We apologize again for your experience and appreciate the time you took to write in regarding your appliance. -R'Shaye
Thank you for taking the time to share your experience. We apologize this has happened. Please know we use some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Quality tests are continually conducted to provide the consumer with the best appliance possible in the industry. We apologize again for your experience and appreciate the time you took to write in regarding your appliance. -R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very stylish and sleek
on August 3, 2020
Posted by: Davidshana
[This review was collected as part of a promotion.] Love the hood with our gas cook top just hope it lasts. Have not had any luck with Frigidaire products.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Don’t waste your money
on July 16, 2020
Posted by: Obnoxiously Loud Hood
If I could give this 0 stars I would. This hood was installed by the builder in our new construction home, and it sounds like a jet engine on the lowest setting. It is virtually impossible to carry a conversation in the kitchen when it is running..on the lowest setting. I’ve lived in numerous new construction homes and have experience with many different hoods, and this is by far the worst product we’ve ever used. Don’t waste your money, but something else.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, July 31, 2020
Hello, Valued Consumer!
Thank you for your feedback. We are not happy to hear about the noise coming from the range hood. We will submit your feedback to our design and engineer teams, to better serve you in the future. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for your feedback. We are not happy to hear about the noise coming from the range hood. We will submit your feedback to our design and engineer teams, to better serve you in the future. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great features and beautiful
on July 9, 2020
Posted by: Jewels2315
[This review was collected as part of a promotion.] It looks beautiful and works great but it is very loud so I’m only giving it a 3 star.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, July 23, 2020
Hello, Jewels2315!
Thank you for your review. We are happy to know that the hood is working well, except for the noise concern. We will be happy to document your feedback for our design teams, in hopes we can better serve your needs in the future! If you need further assistance, please feel free to contact us via chat at Frigidaire.com or by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. -Katrina
Thank you for your review. We are happy to know that the hood is working well, except for the noise concern. We will be happy to document your feedback for our design teams, in hopes we can better serve your needs in the future! If you need further assistance, please feel free to contact us via chat at Frigidaire.com or by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
Moves air quickly
on July 5, 2020
Posted by: Nomad2005
[This review was collected as part of a promotion.] I bought this fan for our new house and it works great. It moves a lot of air quickly. The only drawback is it is a little loud, but we love it.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Replaced twice and repaired 10 times
on June 16, 2020
Posted by: Chris1999
Friday I get my hood replaced for second time. Who designed a thermometer that cant be reset without replacing the unit?
If you cook something hot (for me its searing a steak on this) better do it outside this unit cant handle high heat and if the unit gets hot you have to replace it. This is the equivalent of popping a breaker then needing your entire house rewired.
If you have a choice, do anything but this unit. PS wonder why they will sell extended warranties on everything under the sun EXCEPT for this.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, June 24, 2020
Hello, Chris1999!
Thank you for your review. We are sorry to hear that you are not pleased with your Frigidaire range hood. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly monitoring out brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for your review. We are sorry to hear that you are not pleased with your Frigidaire range hood. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly monitoring out brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com