Customer reviews from Sennheiser
Sennheiser - Refurbished Excellent - MOMENTUM 4 Wireless Adaptive Noise-Canceling Over-The-Ear Headphones - Copper
Average customer rating
4.3 out of 5
4.3
(133 Reviews)
Open Ratings Snapshot
Rating breakdown 133 reviews
5 Stars
88
4 Stars
18
3 Stars
15
2 Stars
5
1 Star
7
77%of customers recommend this product. 
(
48 out of 62
)
Best Buy Privacy Policy
Customer Reviews for Sennheiser - Refurbished Excellent - MOMENTUM 4 Wireless Adaptive Noise-Canceling Over-The-Ear Headphones - Copper
Customer Rating
3 out of 5
3
Good Headphones, but...
on September 15, 2026
Posted by: Samarai
I've had these headphones for three or four years now. Sound quality is fantastic, and has stayed consistently good over long periods of time. They're quite comfortable as well. Battery life is ok, but tends to drop pretty fast. For the most part I love them, but the Bluetooth functionality was made by extremely interesting critters. Whichever team was responsible for putting the Bluetooth together HAS to be made up of neolithic era proto-humans, because there's no way I can believe that I share a species with them. The tiniest shift will rob the audio from my game, computer, or whatever device I have them connected to, whether it's taking out the charger, trying to adjust the noise-canceling, or trying to use them in conjunction with a microphone. God forbid you have the nerve to try and use these headphones across multiple devices. You're just begging for cross-connection shenanigans, and for you to spend multiple minutes recalibrating, forgetting and reconnecting to all your devices, only to find out that once you've established a connection to the device you actually want, no sound is coming through so you get to do it all over again.
This isn't an apocalyptic problem, but it's certainly frustrating. I don't want to spend multiple minutes troubleshooting every time I answer a call or open up a new device. The experience is meant to be relatively seamless. Apple has had Bluetooth connectivity solved for a decade. The fact that the functionality on these is so atrocious is baffling and drags down an otherwise great product. 5 stars if they overhaul this issue, otherwise I'd say just find a wired version.
Written by a customer while visiting Sennheiser
Customer Rating
5 out of 5
5
Yes
on September 13, 2026
Posted by: lmm
from Dallas, TX
These are an exceptional pair of headphones - my first pair of Sennheiser product. The sound quality feels straight out of a movie and the noise-cancelling ability makes them an investment I recommend.
I would recommend this to a friend!
Written by a customer while visiting Sennheiser
Customer Rating
5 out of 5
5
Best headphones I ever owned
on August 28, 2026
Posted by: JJ
I love these. Nice bass and with the EQ I dialed it in to my preference. Battery life is amazing too. Very happy with my purchase.
Written by a customer while visiting Sennheiser
Customer Rating
5 out of 5
5
Get lost in the music
on July 26, 2026
Posted by: Kyle
from San Antonio, TX
Gender:Male
I read all the reviews and did some research and fell on these. Yes, they’re a couple of years old but the music quality that comes out of them is simply beautiful in every way. You can hear every single part of the song like it’s supposed to sound. Phenomenal job, Sennheiser
I would recommend this to a friend!
Written by a customer while visiting Sennheiser
Customer Rating
1 out of 5
1
Not Recommended
on July 18, 2026
Posted by: Howard
from Kansas
Gender:Male
I purchased these headphones 5/6/2025 and they are no longer functional as of 7/18/2026. I was walking on a treadmill and my right earphone was dampened and now the unit is non-functional. Additionally, I was hoping the noise cancellation on these headphones would be a bit stronger as I am spending more time in the office.
No, I would not recommend this to a friend.
Written by a customer while visiting Sennheiser
Customer Rating
5 out of 5
5
great performance and comfort
on June 26, 2026
Posted by: gruagach
i bought these headphones about 2 months ago for use while in the office. it was important to me that they were great with sound and music, but also needed to function as a teams call headset. I am very pleased with their performance and honestly shocked at how comfortable they are. Also, for you big headed folks, I have a large head and these fit very comfortably. By far the most comfortable headphones i've ever used.
I would recommend this to a friend!
Written by a customer while visiting Sennheiser
Customer Rating
3 out of 5
3
Great product when it works.
on March 31, 2026
Posted by: Jr1020
Gender:Male
The sound quality is amazing, WHEN they work. The right ear bud has a tendency to either become muffled or cut out altogether, even after double checking for correct fitting for my ear. They also aren’t comfortable for very long stretches (my Bose earbuds could be worn all day comfortably by comparison). The other very frustrating thing is charging! Be prepared to pop these in your ears only to find they haven’t charged ONE bit ALL day long. Even when you seem to find a sweet spot where the indicator turns yellow (indicating charging) it still might not charge. The app is very useful at customizing and fine tuning the sound that you’re looking for based on your preferences. The noise canceling is also great. But I definitely would’ve bought something else had I known about these frustrations.
No, I would not recommend this to a friend.
Written by a customer while visiting Sennheiser
Customer Rating
5 out of 5
5
All around great.
on March 9, 2026
Posted by: Stoneyf2
from Dallas, TX
Gender:Male
Awesome, deep bass, ultra clear highs, extremely crisp all renowned sound. The best affordable headphones 🎧 I’ve ever listened to. Cristal clear voice on phone calls. Great battery life,
I would recommend this to a friend!
Written by a customer while visiting Sennheiser
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