I used it once on a 2.5lb pot roast on low for 8 hours and needed 2 more hours. So 10 hours for a small roast. Not good. I used it again on a 2.5lb roast on high for 4 hours. The meat was not tender so i threw it in the oven, which is what I'll be doing from now on and save this overpriced thing for beans.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, October 21, 2024
Hello- We are so sorry to hear your MSC-800 isn't heating properly. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900104723. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
I replaced my crockpot after 20 years. The quality of this slow cooker is not the quality I thought it would be for the price. The outside seems cheap. It looks like it will dent easily.
Written by a customer while visiting cuisinart.com
On The 4th time I used it I lifted the lid and a screw was in my corned beef from the lid. Don't know how to fix it, or why it came off I took a photo on my IPhone but can't seem to send it Wish I knew how to fix it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com