Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker with Aeroccino3 Milk Frother in Black - White
Average customer rating
4
(3,479 Reviews)
Rating breakdown 3,479 reviews
5 Stars
2,201
4 Stars
390
3 Stars
131
2 Stars
183
1 Star
574
72%of customers recommend this product.
(
1,995 out of
2,779)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker with Aeroccino3 Milk Frother in Black - White
Customer Rating
5
Terrific coffee & espresso, great looking machine!
on October 20, 2022
Posted by: FBran11
from Tennessee
[This review was collected as part of a promotion.] This was not our first Nespresso machine, we have a Creatista as well, but this Vertuo Next machine is my favorite of the two. I appreciate the black body with rose gold accents, it looks sleek and fancy on our counter. It's got a slimmer footprint so it can slide between our other small countertop appliances easily. It was easy to get unboxed and set up, once we ran the initial cleaning cycle to just clean out any dust or whatever may have been left inside from the manufacturing process we each made ourselves a cup of some very tasty espresso. It included a sample pack of various espressos and coffee capsules. I love how simple it is to make whatever drink you want - you pop in a capsule, lock the lid, and press the button and the machine reads the barcode on the capsule and automatically knows how much water to add. Very cool! It heats up very quickly and the water temperature is always just right. The used capsule falls into a used capsule storage bin and that can hold 10 capsules before it needs to be emptied. You can make anything from a 1.35 ounce espresso to an 18 ounce pour over style carafe. I prefer the double espressos myself, but everything I have tried so far has been outstanding, some of the best coffee and espresso I have ever had. Each drink comes out with a beautiful layer of thick, foamy crema on top and tastes fantastic. This machine uses bluetooth and you can download their Nespresso app and connect your machine to it, this will keep you informed on the health of your machine, telling you when to run the cleaning cycle, and you can also purchase more capsules through it when you're running low. We have had nothing but good experiences with this machine. We absolutely love it!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
awesome
on October 20, 2022
Posted by: dmann designs
from kenmore, wa
[This review was collected as part of a promotion.] the Nespresso - Vertuo Next is awesome! Its so easy and we have several different flovors so everyone has their own flavor and its easy to change for the seasons. Compact & easy to use. love this machine
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome
on October 21, 2022
Posted by: Rasha
from Missouri
[This review was collected as part of a promotion.] I received Vertuo Next Premium a few weeks ago and I am in love. So quick and easy to use. The only thing I don't like is that I can't connect to my phone cause the Vertuo Next Premium does not connect to Google pixel phones. I can't wait to try all the flavors for the Nespresso machine.
Pros: Wide assortment of capsules to choose from, Easy to Use
Cons: Too Expensive, Does not have a built-in milk frother, Bulky
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nice!
on October 21, 2022
Posted by: rachael2003
from Macomb, MI
[This review was collected as part of a promotion.] I've been using the Vertuo Next for a couple months now. I really like that you can make a variety of coffee types with this machine. It is compact so it does not take up much room on your counter. It was easy to setup and get going. Makes good coffee!
Pros: Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Works Good
on October 21, 2022
Posted by: rachael2003
from Macomb, MI
[This review was collected as part of a promotion.] One of my favorite features of this machine is how compact it is. It doesn't take up much counter space and is easy to store. When having a smaller size kitchen this is important for me. It makes a really nice coffee as well as espresso. I'm really happy with this machine so far.
Pros: Convenient, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my Nespresso Vertuo!
on October 21, 2022
Posted by: Bosslady
from Bluffton Indiana
[This review was collected as part of a promotion.] I have been eye balling the Nespresso Vertuo for some time. I finally got one!! My whole family is happy I did! Feels like Christmas every morning! Makes such a rich delicious brew! So easy to work. Looks great sitting on my counter. Don't take up a bunch of space. A good conversation starter as well! People come over and when they see it they start asking questions so of course I have to brew them a cup to show them how fast, easy, convenient and delicious it is!! A family must have!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love love
on October 21, 2022
Posted by: Fidel
from Texas
[This review was collected as part of a promotion.] I got this about a month or so due to wanting to have more coffee at home and wanted something that made it very easy to use. I was catching myself going to a coffeeshop 4-7 times a week...it adds up plus so much more convenient to make this at home. I found the Verturo next and love it. ITS SO EASY TO USE. you put in a pod of your liking (multiple sizes available).
Pros: Convenient, Easy to Use, High Quality Machine, Appealing Design
Written by a customer while visiting Nespresso USA
Customer Rating
3
Great concept, but poor execution.
on October 21, 2022
Posted by: Lana
[This review was collected as part of a promotion.] This machine looks really nice, very compact and doesn't take up a lot of space on my counter. I really love being able to make a variety of types of coffee in a good variety of sizes. It's very easy to operate. One button to get you everywhere you need. Another great feature is that it automatically ejects the used capsules into the disposal can so you won’t have to replace hot pods by hand and makes recycling your pods so much more convenient. You can also adjust the drip tray up if you're using a smaller cup. It makes good strong (not bitter) coffee with a thick layer of crema on top, however it lacks the precision to heat up shots or pour a correct amount. Sometimes it makes less coffee than the pods call for so I have to re-run the pod to get the right amount. The water temperature is also too low for my liking. All in all this machine has a great concept but needs improvement.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Does not make enough coffee in a cup, Does not make coffee hot enough
No, I would not recommend this to a friend.
Response from Nespresso USABy Beth P., Customer Service , October 22, 2022
Thanks so much for reviewing your Vertuo Next! If you would like us to troubleshoot any of the issues you are experiencing with your machine please don't hesitate to reach out to us. Our machine experts are available at 1-800-562-1465.
Written by a customer while visiting Nespresso USA