Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker with Aeroccino3 Milk Frother in Black - White
Average customer rating
4
(3,480 Reviews)
Rating breakdown 3,480 reviews
5 Stars
2,202
4 Stars
390
3 Stars
131
2 Stars
183
1 Star
574
72%of customers recommend this product.
(
1,995 out of
2,779)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker with Aeroccino3 Milk Frother in Black - White
Customer Rating
3
Decent overall but has flaws
on August 31, 2022
Posted by: kcoch5817
[This review was collected as part of a promotion.] Have used this a couple times now to get good feel for it and it does make a good cup of coffee. My biggest compliant being a coffee lover is you don't get nearly enough per cup as you would using a bigger espresso machine or regular brew coffee. Also, the machine feels a bit cheap which concerns me about how long it will last. Would rate higher if it made more per cup but if you like smaller cups this machine may be for you.
Pros: Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop
Cons: Does not make enough coffee in a cup, Not enough variety of coffee available, Does not have a built-in milk frother, Water tank is too small, Does not make coffee hot enough
I would recommend this to a friend!
Response from Nespresso USABy Antonia R., Customer Service, September 1, 2022
Thank you for your review, Kyle. We appreciate your feedback, and have a wide variety of models perfect for every space and budget. While all Vertuo machines use our patented Centrifusion™ technology which reads the bar-coded capsules to brew to the perfect parameters of your cup, you may adjust the volume. Please see your user manual or instructions on our website under "machine assistance".
Written by a customer while visiting Nespresso USA
Customer Rating
5
So simple!
on August 31, 2022
Posted by: Tg5959
[This review was collected as part of a promotion.] Love this! Such an easy way to get a great tasting espresso! Legit just put the pod in and go. The design is very elegant looking so look great on countertops! If you’re searching for an easy at home espresso then give this a look
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful machine
on August 31, 2022
Posted by: Gwenny45
from Lexington,Ky
[This review was collected as part of a promotion.] I love this new virtual Nespresso coffee pot it is beautiful and it makes the best cup of coffee plus the coffee they sent me was delicious I really enjoyed it and I love the little cute coffee mug that come with it is so cute thank you so much for letting me try it it is a wonderful machine and it makes the best coffee in like two minutes is hot and just really ready to go early in the morning thank you
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Cool machine!
on August 31, 2022
Posted by: Smh99
from Wisconsin
[This review was collected as part of a promotion.] I wanted something that didn't take lot of room on my counter, so this is a bit bigger than I was expecting and hoping for. It's a fairly simple machine, but I did have to read through the instructions several times to understand it, and even then I feel like I'm missing something. The last pic of the espresso in the included cup is two shots, using the same pod. Which the way the pod comes out and into the catcher is pretty neat.
Pros: Easy to Use
Cons: Does not make enough coffee in a cup, Does not have a built-in milk frother, Bulky
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Exceptional taste
on August 31, 2022
Posted by: Justme0419
from Atlanta, GA
[This review was collected as part of a promotion.] The Nespresso Vertuo Next produces a rich flavorful taste no matter which pod you decide to use. I just wish there was a larger variety of flavors and that the machine didn't scan the pods. That limits what you can buy to use with it, and can't buy a reusable pod. The crema is the perfect consistency though and a super nice addition to your brew of choice. I love that this machine is so slim (takes up very little counter space) and I also love that it has an auto shut off. The machine itself it made of 40% recycled materials which is a nice touch. Like I mentioned the only draw back is no reusable pods with the scanner but in turn, the scanning takes the guess work out of brewing a cup. Overall though the perks outweigh that one drawback so I would definitely recommend it.
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
Cons: Not enough variety of coffee available, Not enough variety of espressos available
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo Next Newly Purchased
on August 31, 2022
Posted by: Mary
from York, PA, USA
So far I have used my sample pack and loving the ease and quality of the coffees I have brewed.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing Product!!!
on August 31, 2022
Posted by: RyanP
from Palm Coast
[This review was collected as part of a promotion.] I just received my Nespresso machine and I’m in love with it. It makes my life so much easier in the morning. It’s so easy to use all I have to do is put in the cup and hit the button. Such an amazing product!!!
Pros: Easy to Use
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great espresso machine
on August 31, 2022
Posted by: Gjohnson12
from Ny
[This review was collected as part of a promotion.] This vertuo next coffee machine is very nice! You can make espresso, double espresso, coffee, or a carafe. It automatically adapts to the brewing of the capsule or the cup size, the temperature, or pressure .it is made from 54% recycled plastic. It is slim so it fits perfectly in tight spaces or countertops.it is very easy to use.overall this coffee machine is perfect to have!!
Pros: Convenient, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA