At first I couldn't use the pillow for 2-3 days. The smell was POTENT. The chemical smell was masked by a lavender scent which was nice at first until I started to realize the pillow was giving me headaches from the chemicals that were being hidden. The side of my face that was laying on the pillow also became red.
At this point I tossed the GhostPillow into the closet and gave up on it. Fast forward to now a month later and I'm starting to feel like I can't imagine sleep without it! The smell has dissipated but still has a soft lavender scent. Also, the "cool side" is exactly that!! It can literally be hot in the room but when my face hits that cool side it's very cool. Now my only negative is that the pillow becomes borderline flat when resting my head on it which drops my head/neck down. I fixed this by placing the ghost pillow on another normal pillow!
Some pillows are too soft, and don't offer support. Others are too firm, and cause neck pain. The ghost pillow is comfortable and supportive while helping stay cool in a hot climate. Perfect amount of support.
My cat and I fight over who gets to sleep on this pillow. It's absolutely amazing. I refuse to use any other pillow now, and will often bring it with me for long cars rides. Best purchase ever was this pillow and bed.
I have not struggled going to sleep since I've gotten this pillow. I bought 2. One for me, and one for my fiance. We both sleep with no problem. Great product. And the way it was packaged was awesome!