First, they smell amazing. Second they are the only memory foam pillow that doesn't give me a neckache. Soft but firm, lets you sink into it without it becoming flat. I would consider getting more pillows honestly, they are that good.
I have 2 of your pillows and I love them... I am a side sleeper and the pillow is firm and thick enough for my head. I use the other one between my knees to keep my hips in alignment , and it does a great job.
The bed has been amazing thus far, I have a lot less back pain and I sleep the whole night vs. waking up multiple times. The pillows are the best pillows Ive ever slept on. I dont think there is a better pillow!!!