I was double charged and customer service was very helpful and resolved the issue immediately. I love the ghost pillows, they provide all the support and comfort I need for my neck and shoulders.
We got the “whole bed deal” but not as a package... we started out with split king adjustable bed. Ordered it on Wed afternoon and it was being put together by me on Fri night. Super easy assembly, awesome 13” luxe mattresses. Then ordered “dreamy “ ghost sheets and finally ordered the pillows. Love the lights, USB ports, massage and adjustability, 101 night trial!! This is the BEST hands down... you WONT be disappointed.
The pillows are great but we had to put them in the closet for about a week and let them air out. They had a strong chemical smell out of the box. Once you get past that, you can't beat it for softness. Goes nicely with our Ghostbed Luxe Mattress which had NO oder out of the box!
Def the pillow for me. Love how the pillow has airflow and with head weight it does go down but it goes down to a perfect height for me. Usually a side sleeper and back and this is now officially my go to pillow.
The pillow is very comfortable. It has the right thickness for my neck to be even. The material makes the softness of the pillow. The pillow definitely holds its shape after you are done sleeping on it.