Pillow is fantastic. It WILL keep you cool, but is subtle.. Is comfortable, but this isn't something you can fluff. It had an odd odor to it when I first started using it.. that brand new odor. But that was gone in a couple days. I will say it was a good purchase.
We are not impressed with the pillows. My husband will not sleep with it because he says it smells like throwup. I have let them set in the sun for long period of time and has not helped. The cooling side is uncompfotable to sleep on without a pillow case due to the brand name sewn in it. I wish I would of bought the sheets!
The pillow stays so cool and has the perfect amount of firmness to keep me asleep throughout the night. It doesn’t flatten out too much and has the perfect amount of support to keep my neck aligned with my spine. I would absolutely buy this pillow again!