These pillows stay so cool to touch it's crazy. I had used my contoured memory foam pillow for so long and I loved it. I was not sold on getting a new pillow but my husband suggested it since we were getting the mattress. I am really impressed with them, very comfortable and very easy on your neck.
I had difficulty finding a pillow with the right balance of softness and support. The Ghost pillow turned out to be the perfect level of fluffiness, providing comfort without causing any discomfort to my neck or ear during sleep. It's now my preferred pillow.
It's good overall, certainly better than all the cheap pillows I've tried. The cooling side is about 70% effective. Generally, I can find a really cool spot by rotating the pillow. But there's none of the heat management the description predicted when I get overheated. Density and shape retention are great so far, about 30 days in. I do not regret the investment.