Shipping time is 3-4 WEEKS - not 5-7 days. The pillow under your head heats up close to a regular pillow within 1 hr., but the rest of the pillow is only partially heated up. The flip side of the pillow never is as cool as the opposite side ( side with embossed "GhostPillow"). Pillow is comfortable, but density occasionally causes ears to block up when sleeping on your side. Pillow needs more fill for side sleepers. I ordered 2 anticipating this issue, but was only sent one - waiting for the other to arrive so I can double up. Overall pillow is an improvement temperature wise, but you still need to flip just not as much. Pillow is good for about 4 hrs. before it is totally heated up to the extent of a regular pillow.
The pillow itself is comfortable and I really enjoy the ice material. The issue i have is the logo embroidered onto the middle of the pillow is too think and u comfortable to sleep on. It actually really ruins the experience. Unfortunately you can't get the ice cover without the giant logo. Would give 5 stars if I could get the ice covering without such an intrusive logo digging into my ear.
We wanted to love the Ghost pillow, but unfortunately we will be returning ours. The first reason is the smell. We were hoping it would go away, but a few weeks later, it's still very noticeable. The second reason is the large stitching on the front of the pillow (which also happens to be the cooling side). The stitching is annoying and not want you want right where you lay your face. Hopefully Ghost Pillow can make some changes to improve their product!
The Ghostbusters pillows are the best out there! We have searched hi and lo for a pillow thats not too flat nor too fluffy...and this is definitely the winner. We have now started to buy them for our friends and family
Feels like sleeping on a cloud. Pillow is a great oblong size that is plush and not firm. May lack some neck support for people switching from memory foam pillows, but I’ve learned to position my head more in the middle of the pillow. Feel so well rested after using this pillow and find myself sleeping through the night more instead of tossing and turning.