Customer Reviews for High Sierra - Hydrahike 2.0 4L Hydration Water Backpack for Hiking & Biking - Black
Customer Rating
5
Directions would be nice for us beginners
on March 1, 2022
Posted by: Christoo448
from Reading, PA
Gender:Female
I have never used a hydration pack, so I couldn't figure out how to make the mouthpiece work. I called customer service and they were very nice and said I just needed to slide the little gray tab down and that would work. Well silly me, they meant down as if I were wearing the pack. And try as I might I could not push the thing down, because I had it on my lap and in that case, down was up. This just needs a simple diagram on one of the tags showing the tab in the closed and opened position, with an action arrow pointing in the direction to push. Easy for me to say, probably won't ever appear. Rating is based on first impression compared to others I have looked at.
We bought 2 of these for our family mountain biking adventures. I had a Camelbak previously but the value is equatable at a much lower price point! Exactly what we were looking for!
I ordered two bags but got delivered only one bag, though the label says 2 PCs. Can you please check?
Written by a customer while visiting High Sierra
Customer Rating
1
Water does not flow when product worn as intended
on July 6, 2025
Posted by: Ashley123
from Long Beach, CA
Horrible product. Water will only flow when bladder is above the hose. When you were wearing this as intended, as a backpack, this is obviously not possible. Returning immediately.
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care Team, July 7, 2025
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.