Customer reviews from High Sierra
High Sierra - HydraHike 2.0 4L Hydration Water Backpack for Hiking, Gray & Green - Silver
Average customer rating
3.6
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
5
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
2
62%of customers recommend this product.
(
5 out of
8)
Customer Reviews for High Sierra - HydraHike 2.0 4L Hydration Water Backpack for Hiking, Gray & Green - Silver
Customer Rating
2
No replacement parts
on November 11, 2025
Posted by: sad hiker
from Alberta
I am very disappointed to hear that you don't carry replacement parts for your own product.
It is hard to believe that a company that takes obvious pride in making good quality backpacks and luggage can't back up their product with a small replacement part. If you can't supply your own parts, who else will?
It is hard to believe that a company that takes obvious pride in making good quality backpacks and luggage can't back up their product with a small replacement part. If you can't supply your own parts, who else will?
Now I have a useless but good quality hydration pack. When I replace it, for sure I will not be choosing HIgh Sierra. What a shame.
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care Team, November 12, 2025
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
Written by a customer while visiting High Sierra
Customer Rating
1
Water does not flow when product worn as intended
on July 6, 2025
Posted by: Ashley123
from Long Beach, CA
Horrible product. Water will only flow when bladder is above the hose. When you were wearing this as intended, as a backpack, this is obviously not possible. Returning immediately.
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care Team, July 7, 2025
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting High Sierra
Posted by: Muthu
from Dallas, TX
Verified Purchase:Yes
Hello,
I ordered two bags but got delivered only one bag, though the label says 2 PCs. Can you please check?
Written by a customer while visiting High Sierra
Posted by: TractorDriver
from Idaho
Verified Purchase:Yes
The 4 Liter designation is false. It is only 2 liters.
No, I would not recommend this to a friend.
Response from High SierraBy Katie, eCommerce, May 31, 2023
Hello, thank you for your review, we appreciate the feedback. We have passed this information along to the teams for improvement.
Written by a customer while visiting High Sierra
Posted by: Marty S.
from Rockledge, Florida
Verified Purchase:Yes
I really enjoy it. It is great for short hikes and mountain biking. Thanks for a great product!
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5
Perfect for workouts
on September 7, 2022
Posted by: Top tier Kier
from Atlanta, ga
I received my pack January 2022 and have being using it a lot while working out. No leak issue , easy to use and lightweight.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Posted by: ranch
from East Lansing Michigan
Verified Purchase:Yes
I love this water backpack. 2L perfect for hiking, biking, or any activity really.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5
Directions would be nice for us beginners
on March 1, 2022
Posted by: Christoo448
from Reading, PA
Gender:Female
I have never used a hydration pack, so I couldn't figure out how to make the mouthpiece work. I called customer service and they were very nice and said I just needed to slide the little gray tab down and that would work. Well silly me, they meant down as if I were wearing the pack. And try as I might I could not push the thing down, because I had it on my lap and in that case, down was up. This just needs a simple diagram on one of the tags showing the tab in the closed and opened position, with an action arrow pointing in the direction to push. Easy for me to say, probably won't ever appear. Rating is based on first impression compared to others I have looked at.
I would recommend this to a friend!
Written by a customer while visiting High Sierra