Customer Reviews for GhostBed - Adjustable Base -Twin XL - Black
Customer Rating
1
Improves sleep but very poor manufacturing and durability!!!
on April 12, 2020
Posted by: Anonymous
from United States
Very heavy and awkward to maneuver into home but unboxed without difficulty. Found a random screw and washer and had to put that in its place. Unfolded the base and it was found to be covered underneath in sawdust from manufacturing. I tried wiping it away only to find that there were also metal shavings hidden as well and ultimately cut my hand. Putting pieces together was very simple but was very awkward to get flipped around because of size and weight. After 3 weeks of use, screws have been falling out left and right. Contacted customer support and they were great but haven't heard anything from anyone to explain to me why this is happening and what will be done about it!
I spent a lot of time researching adjustable bases. I thought I would take a chance on this one, even though it was well below the price of another one I was considering. This base exceeded my expectations and I'm completely satisfied with my purchase.
I tried out an adjustable bed locally and I thought I really like this. When I told my husband, I was going to order one with our new mattress, he said, “whatever you think. It is not a need.” After sleeping on the adjustable base, the “want for me” became a “need” for him. We love the versatility of the adjustable base. And we only have room for a queen size but even though we have to share the adjustable part we have no problem getting comfortable. A great investment for us!
Overall, I'm not satisfied with the mattress. My main concern is the motion transfer when my partner moves at night. It often wakes me up. I didn't experience this with my previous mattress I also have the split king. The divide in the middle is the absolute worst and adds to the overall discomfort of the mattress. In reference to the adjustable base, the preset features doesn't work properly.
Had a Sealy Mattress and couldn’t sleep on it anymore. Both my wife and myself would awake in pain. Looked at many web deals and decided on a split king so we could adjust to our personal needs.
It worked and we are happy with the base. Very good investment.