Customer Reviews for GhostBed - Adjustable Base -Twin XL - Black
Customer Rating
1
Know what you want you won't get help
on December 28, 2020
Posted by: Anonymous
from United States
Good products just don't need your help cuz you don't get no answers and make sure when you order you know what you want because you cannot cancel an order
I received my split king bundle, which consists of two adjustable bases and two mattresses, sheets and pillows in a single shipment with bases, mattresses, and sheets in separate boxes so they were easy handle and delivery was convenient. The pillows arrived separately. We are impressed with the design of the fitted sheets that have deep pockets and very wide elastic all around. This makes them stay in place and easy to wrap around the mattress. Installation was just a few steps and the motor is quiet. A small light glows from under the bed at night. I think that's my friendly ghost! I'm very happy with the purchase and highly recommend this bed.
The split king was probably not the best choice. The gap tends to spread apart I think a velcro strap in the middle and on the bottom of the mattress would keep the mattresses together and yet come apart when needed. A firmer mattress might have been a better choice to. I would have sent them back but I threw away the boxes they came in. We secured the bases together with zip ties which helped and added a heated mattress pad.
The base seems fine so far. When we return the mattress we plan to keep the base if we can find another mattress that works on it. That seems possible.
Ghost bed adjustable base total comfort wellness and luxury
on December 27, 2020
Posted by: Anonymous
from United States
Amazing bed. Very easy to assemble, looks really good. Very well structured. Features surpass other bases that are double and triple in price point. Smooth delivery process. Customer service reps, especially Sikennia are very knowledgeable, informative, patient and supportive. Response process is prompt.
I was skeptical because of the name but I am very satisfied, it is very comfortable, I wish the under the bed light could be set automatically when I get out of bed though. I don’t care for the massage option.
Very comfortable. Ordering was super easy, raising head and feet is very nice watching tv. Mattress feels like you’re floating on a cloud. Sleep is great!
I bought this for my grandfather who needed help sitting up and down in a bed and also getting comfortable while he was very sick. The joy this bed brought him was amazing. He learned the controls easy, and was happy he could change his position without having to call for help. He compared it to an at home hospital bed, but with a couple extra features (like the massager and underneath lighting). When it arrived (queen size) we picked it up from outside and brought it up to the bedroom. Although it was considerably heavy, it was very sturdy. Setting it up (installation) was quite easy to complete. It only took about 10-15 minutes once unwrapped. I didn’t like that some of the cords appeared loose underneath the bed, but it is underneath and no one would ever see it. I put the batteries in and it started working instantly with their old mattress. It was perfect! The one thing I would recommend to GhostBed, add a wrist wrap feature for the elderly/sick so they won’t continuously lose the remote. That was the only thing I had to continually help grandpa do. It wouldn’t be useful for most, but that extra option would be nice. Or maybe a wall/furniture holder? (I didn’t see one but it doesn’t mean it isn’t an option!)