Customer Reviews for GhostBed - Adjustable Base -Twin XL - Black
Customer Rating
5
Ghost bed adjustable base total comfort wellness and luxury
on December 27, 2020
Posted by: Anonymous
from United States
Amazing bed. Very easy to assemble, looks really good. Very well structured. Features surpass other bases that are double and triple in price point. Smooth delivery process. Customer service reps, especially Sikennia are very knowledgeable, informative, patient and supportive. Response process is prompt.
I was skeptical because of the name but I am very satisfied, it is very comfortable, I wish the under the bed light could be set automatically when I get out of bed though. I don’t care for the massage option.
Very comfortable. Ordering was super easy, raising head and feet is very nice watching tv. Mattress feels like you’re floating on a cloud. Sleep is great!
I bought this for my grandfather who needed help sitting up and down in a bed and also getting comfortable while he was very sick. The joy this bed brought him was amazing. He learned the controls easy, and was happy he could change his position without having to call for help. He compared it to an at home hospital bed, but with a couple extra features (like the massager and underneath lighting). When it arrived (queen size) we picked it up from outside and brought it up to the bedroom. Although it was considerably heavy, it was very sturdy. Setting it up (installation) was quite easy to complete. It only took about 10-15 minutes once unwrapped. I didn’t like that some of the cords appeared loose underneath the bed, but it is underneath and no one would ever see it. I put the batteries in and it started working instantly with their old mattress. It was perfect! The one thing I would recommend to GhostBed, add a wrist wrap feature for the elderly/sick so they won’t continuously lose the remote. That was the only thing I had to continually help grandpa do. It wouldn’t be useful for most, but that extra option would be nice. Or maybe a wall/furniture holder? (I didn’t see one but it doesn’t mean it isn’t an option!)
The ghostbed flex has great support and has a nice gel type feel when you first lay down. We got the adjustable base. The tv preset goes a little too high but all the other presets are nice. The king comes in two twin frames with a wire that syncs them with one remote.
The adjustable base was very easy to put together. Just screw on some legs and flip it over. Then just plug it in. The remote buttons are thoughtfully laid out. The underbed lightning is a nice touch. Even the light on the remote is considerate to the user. All the positions seem to be accounted for. I would recommend.
The adjustable base is great, like the presets and the USB ports are handy to have, but the mattress while it felt great for about a week, is already too soft and does not give enough support. I am thinking of returning, I need something that stays firm like this one did for the first week. But if you like a softer mattress this is for you.