Awful product. We had it a couple days, nit even a full week and it kept tripping our breaker. We plugged it into many different outlets in our garage but it did it to every single outlet. Super frustrating. This happened when we weren’t home and it caused so much of our food to go bad which makes you even more upset because it was a brand new freezer. Of course we returned this product. We were then told that the compressor has been going out on these units. Annoying!!
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, September 17, 2025
Hello Jessica. We set very high standards for our products, and we are sorry to hear that they have not been met this time. Please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com and we will do our best to be of assistance and to make this right.
Written by a customer while visiting elementelectronics.com
We liked this product so much we purchased (2) of them.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, November 10, 2025
Thank you for the kind review, we are absolutely delighted to be able to call you a returning customer. We hope that you gets years of use out of your Freezers/refrigerators!
Written by a customer while visiting elementelectronics.com
We find the Element to provide even cooling top to bottom and front to back. The food seems to stay fresh longer. The one small quirk is that the shelf spacing doesn't accommodate tall soda bottles. Otherwise we're very happy and the price was remarkably inexpensive. Overall recommended.
Response from elementelectronics.comBy Customer Care Team, November 17, 2025
Thank you for the wonderful review! We are so happy that you are finding your new Element to be a perfect fit for your home, and we are confident that your time with it will continue to be absolutely amazing.
Written by a customer while visiting elementelectronics.com
Very nice and very large. The ability to switch between fridge and freezer is awesome.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, December 2, 2025
Wow, thank you for the 5 stars! We’re so happy to hear your new freezer/refrigerator is working great for you. We hope it continues to make your daily routine easier and more enjoyable. Thanks again for being part of our customer family!
Written by a customer while visiting elementelectronics.com