Customer Reviews for Singer - 32-Stitch Sewing Machine - White
Customer Rating
5
Great Machine
on July 26, 2020
Posted by: LAusNV99
from Nevada
I bought this sewing machine a few months ago, and its my very 1st sewing machine and I could not be happier. Easy to use and does a great job.
I would recommend this to a friend!
Response from singer.comBy Suzanne, Customer Care, July 29, 2020
Thank you for the 5-stars! Hope to see you again soon!
Written by a customer while visiting singer.com
Customer Rating
1
Used Machine
on September 15, 2023
Posted by: KatKal
from Ontario, Canada
I've been trying to return this machine for 2 weeks. I ordered this for its ease of use and what I received was a used machine. All I wanted was an exchange but I think this is going to be a refund only st this point.
No, I would not recommend this to a friend.
Response from singer.comBy Stacy, Stacy, October 4, 2023
Thank you for sharing your feedback. We’re sorry this product didn’t meet your expectations. Your feedback has been shared with our product development team who continually looks for ways to improve future designs. Please feel free to reach out at https://www.singer.com/email-us with any further comments, concerns, or suggestions you wish to share.
Written by a customer while visiting singer.com
Customer Rating
4
Speed is too fast
on January 6, 2024
Posted by: Icecreamsprinkles
I got this machine as a gift recently, when I pressed the presser foot to sew the speed is too fast even when i try to press it gently I can't get a continous slow sewing motion. I watched the videos by singer on YouTube for how to set up and get started sewing and I noticed their machine was running much slower and the could do a continuous slow motion. Now my machine sits in a box the corner because it way to fast and I can't get it adjusted please help!!!!!
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
1
Disappointed
on January 5, 2025
Posted by: Tres
Having grown up in Germany, I held Singer in high regard. Their name evoked a sense of quality and reliability, almost synonymous with craftsmanship. So, naturally, I decided to purchase a Singer machine for my family. Imagine my shock—and disappointment—when the machine arrived in a dysfunctional state. It was so poorly constructed that we had no choice but to return it just hours after unboxing it. A brand I had trusted implicitly had failed spectacularly.
Response from singer.comBy Customer Support, January 7, 2025
We are sorry that your new machine was not in the expected condition when it was open. We stand by all our products and strive for the highest quality on each on. If you still have any questions regarding this machine please reach out to our Customer Support Team at 800-474-6437 for personal support.
Written by a customer while visiting singer.com
Customer Rating
2
Good machine but bad bobbin winder
on February 16, 2025
Posted by: Skeavs1
from Ontario, Canada
I got this a few months ago and have started using it very regularly. Once you get the hang of it, the machine works well overall. However, the bobbin winder does not work. I can never wind a bobbin full, I need to stop at about 3 quarters or it will be too loose and get tangled. I’ve watched multiple videos and tried all the tricks and nothing works. Very disappointed as it is a feature that requires use regularly.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, February 18, 2025
We are sorry to hear that your bobbin winder is not working properly on your M3500. We would like to assist you further. Please reach out to our Customer Support Team for more assistance at 800-474-6437.
I purchased this machine as a beginner and I really like it. I made a pair of pajama pants with a fun print. The sewing machine cover that came with it is a bit of joke, though. I don’t see why they even mentioned it, it’s like tissue paper.