Customer reviews from singer.com
Singer - 3342 Fashion Mate Sewing Machine - White
Average customer rating
3.9
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
64
4 Stars
15
3 Stars
8
2 Stars
5
1 Star
20
74%of customers recommend this product.
(
46 out of
62)
Customer Reviews for Singer - 3342 Fashion Mate Sewing Machine - White
Posted by: Akc968
from Lenoir, NC
Verified Purchase:Yes
After 10 days of ownership the bobbin seized up and i had to take it to the repair shop. Very disappointed about this!
Written by a customer while visiting singer.com
Posted by: ShaylaJ
from Provo, Utah
Verified Purchase:Yes
I got this as a gift for Christmas last year because I needed a sewing machine for all of my projects that I do. It's really simple, but man this machine is horrible. It makes a super loud clanking noise when you sew, like super loud, and the thread gets tangled a lot and breaks. I've been sewing since I was like 5 and know how to use a machine. This one is okay for the price I guess, but I would never buy it again.
Pros: Can Withstand Use
Cons: Super loud.
No, I would not recommend this to a friend.
Written by a customer while visiting singer.com
Customer Rating
2
Waiting on it to breakdown too.....
on June 5, 2019
Posted by: No longer in love with Singer
from Tucson, AZ
Verified Purchase:No
This is my 2nd Singer, and probably my last. My last Singer was a Confidence 7470. I didn't use it on a daily basis, but to make a couple of full size quilts and a few baby quilts along with generalized mending at home. I stopped and was told it needed a new motor so I bought this one because I really didn't need all the extra options the previous had. Pros: The needle threader has to be held in place, vs it would stay with the Confidence. I had trouble with skipping stitches and the thread breaking. After making sure it was threaded correctly and using some extra recommendations by Singer I found out this machine is very picky. Compared to the other you must use the correct size of needle, and it really needs to be changed out. It's so picky you can't even use a needle one less size off. The instructions aren't clear to how to properly thread. I've seen 2 different instructions on where to end the threading before putting the thread in the needle. Also, the cord that attaches to the machine and foot pedal is too short compared to my other. Now I wish I would have went back and picked up that attachment. It works, but it really needs to be about 6 inches longer. It's also very loud. Even with a brand new needle and the correct thread. Oh yes, this is another thing. You must use better thread with this one or you'll be running into trouble as I had before with a dull needle, which really wasn't that dull. I had only used it for one project, and it was a Singer needle. I've had a Brother before. This will be my next purchase. I even had the lady at the repair center tell me that Singer isn't built like they used to be.
Written by a customer while visiting singer.com
Customer Rating
2
Not worth buying
on May 1, 2020
Posted by: Lisa
from Piper City Il
Verified Purchase:No
I would not encourage anyone to purchase this machine. I'm not sure whose idea it was to put the word "simple" on this but that is not the word to use, MAYBE "JUNK" seems more fitting. I have wasted more thread, material and time adjusting thread and bobbins. All just to try and make face masks for healthcare workers and my family.
Written by a customer while visiting singer.com
Posted by: Sherry
from Coloradi
Verified Purchase:Yes
On the cheap side and over payed
Pros: Easy To Use
Cons: Limited Function, Not Durable
No, I would not recommend this to a friend.
Written by a customer while visiting singer.com
Customer Rating
3
Easy to thread, but I have a few criticisms
on January 1, 2021
Posted by: Cattailsandcrystals99
from Muskegon, Mi
I received this machine as a gift, and I am very very happy to have this as my first machine. Its very easy to thread; it has a diagram printed on the machine that shows how it is supposed to be threaded. This is definitely a beginner's machine, as I have a very hard time sewing through more than two layers of fabric. The upper tension is also very difficult to get just right (the tension is supposed to be between 3 and 5, and I have mine set to 7 or 8). This is a decent machine, but not good for certain projects.
No, I would not recommend this to a friend.
Response from singer.comBy Connie, Customer Care, January 3, 2021
Hello,
Thank you for sharing your feedback. We’re sorry the Singer Fashion Mate model 3342 sewing machine didn’t meet your expectations. Your feedback has been shared with our product development team who continually looks for ways to improve future designs.
Please feel free to reach out at https://www.singer.com/Contact-Us with any further comments, concerns, or suggestions you wish to share.
Thank you for sharing your feedback. We’re sorry the Singer Fashion Mate model 3342 sewing machine didn’t meet your expectations. Your feedback has been shared with our product development team who continually looks for ways to improve future designs.
Please feel free to reach out at https://www.singer.com/Contact-Us with any further comments, concerns, or suggestions you wish to share.
Written by a customer while visiting singer.com
Posted by: Hou Tex
from Houston, tx
Verified Purchase:Yes
Too hard to use -the thread wouldn’t stay in and the stitches weren’t changeable
No, I would not recommend this to a friend.
Response from singer.comBy Sherry, Customer Care, August 16, 2022
Your review is very concerning to us and we sincerely apologize for the issues you've had with this machine. Our goal is for you to have the best sewing experience possible, and we would love the opportunity to work with you to resolve any issues. Please contact our customer care team at: https://www.singer.com/email-us, and put ”Review –assign to SH” in the “Topic” line. Please be sure to indicate your concerns in the “Description”, as contact information and other specifics are not accessible from reviews. One of our Customer Care agents will follow up with you. Thank you.
Written by a customer while visiting singer.com
Posted by: Tami
from Butler, pa
Verified Purchase:Yes
I make simple quilt s right now. When I get better then I will get a better machine
Written by a customer while visiting singer.com