Customer reviews from singer.com
Singer - 3342 Fashion Mate Sewing Machine - White
Average customer rating
3.9
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
64
4 Stars
15
3 Stars
8
2 Stars
5
1 Star
20
74%of customers recommend this product.
(
46 out of
62)
Customer Reviews for Singer - 3342 Fashion Mate Sewing Machine - White
Customer Rating
1
Cheap
on March 27, 2021
Posted by: Vicki123456
from Maggie Valley, NC
I had to replace my old Singer and I couldn’t be more disappointed. This is cheap, plastic and doesn’t even come with the instruction manual. I’m keeping my old presser feet because they are at least metal. I recommend exploring other brands. Singer is no longer what my grandma used.
No, I would not recommend this to a friend.
Response from singer.comBy Sherry, Customer Care, March 28, 2021
We’re so sorry that the Singer Fashion Mate model 3342 sewing machine did not meet your expectations. Please help us to improve by providing more information on your experience by contacting our Customer Care team at https://www.singer.com/Contact-Us.
Written by a customer while visiting singer.com
Customer Rating
1
Let Down by Singer
on June 24, 2022
Posted by: Fitche
from Richmond
I got this sewing machine in order to begin my learning for a fashion career. As my current work is judged on quality, I've been struggling due to the machine I've been using-- the Fashion Mate 3342. The machine I received never came with a manual, and the preset tension makes fabric difficult to work with while sewing. I've tried changing the fabric weight; sewing with different needle types and weights; getting the machine serviced; retrying rethreading (also using the automatic needle threader), and using various threads. However, without fail, the seams always pucker, and my work ends up looking quite subpar. It's quite hard to learn proper sewing techniques when the technical aspects of your machine are already improper! Part of learning fashion, I guess, is knowing what sewing machines to use.
No, I would not recommend this to a friend.
Response from singer.comBy Sherry, Customer Care, June 25, 2022
Your review is very concerning to us and we sincerely apologize for the issues you've had with your Singer Fashion Mate model 3342 sewing machine. Your satisfaction is what we strive for, and we would love the opportunity to work with you to resolve your issues. Please contact our customer care team at: https://www.singer.com/email-us, and put ”Review –assign to SH” in the “Topic” line. Please be sure to indicate your concerns in the “Description”, as contact information and other specifics are not accessible from reviews. One of our Customer Care agents will follow up with you. Thank you.
Written by a customer while visiting singer.com
Customer Rating
5
Singer quality in a light weight portal size
on June 17, 2023
Posted by: Js501
from Reston Va
Gender:Male
[This review was collected as part of a promotion.] While this Singer Fashion Mate Model 3342 is marketed as a beginner machine at an attractive price, it offers more than enough features to all our home sewing projects. Threading the machine was easy by following the diagram card included with the package. The 3342 offers a wide variety of stitch types with adjustable length and width and even does buttonholes in one easy step. Overall this Singer is a great value and should hold up for a long time to meet all our sewing project needs. We really like it’s compact size and light weight as we move it between two homes as we do projects. . It makes a great gift for all ages. Try it out and see what you think.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
5
Light weight and the instructions are helpful
on July 4, 2023
Posted by: Animal Lover
from Russia,Ohio
[This review was collected as part of a promotion.] This sewing machine is fantastic. I do wish it came with more bobbins because I filled all 4 of them last night and I started doing some sewing. I was trying to finish up sewing and my mom unplugged the extension cord that I had my sewing machine plugged into. The photos are going to be fuzzy because I can't find anywhere else that I can take the pictures at.
Written by a customer while visiting singer.com
Posted by: J T M
from CT
Verified Purchase:Yes
Never thought I would have this much trouble with a sewing machine. The machine itself may work wonderfully. But I won't know until the power cord / press pedal finally makes it here. It has been two weeks sitting on my table. My excitement of owning a new Singer has faded. Getting any help from the company was a challenge. When I finally found a way to reach them via email, they sent the power cord. Reaching them took 6 days. Today makes the 7th day since they sent the cord out. Obviously it was sent on the back of the slowest turtle anyone could find. Very disheartened by this whole experience. As the situation was a result of someone not doing their job, I would have thought the company could have shipped it priority / express / overnight / two day delivery. Something a little faster than just UPS / USPS Mail Innovations. Coming from TN. Never been there, but I bet I could have driven there, picked it up, and driven back again long before this power source gets here.
Written by a customer while visiting singer.com
Posted by: Nonnie
from Columbus, OH
Verified Purchase:Yes
Bought one for 10 year old grand daughter to learn to sew and one for myself when my old machine had problems. Pretty simple to use. Except self needle-threading device. Can't figure it out. Whole thing missing on grand daughter's machine. Foot pedal is flimsy plastic. Slides all over the floor, away from my foot. Very annoying. Can't recommend machine just because of this feature.
Pros: smooth stitching
Cons: flimsy lightweight foot control slides all over
No, I would not recommend this to a friend.
Written by a customer while visiting singer.com
Posted by: Quilt Care
from Charleston, SC
Verified Purchase:Yes
Cheap, terrible machine. So disappointed in Singer. I've owned Singer machines in the past and loved them. This machine skipped stitches constantly. The bobbin balled up. Could not adjust the tension. I threw it away.
Written by a customer while visiting singer.com
Posted by: Tailors daughter
from League City, Texas
Verified Purchase:Yes
I have had a Singer for as long as I can remember. I think it is a shame that the machines cannot be mounted in a cabinet like my old one. I hear a lot of people say the same thing. The newer machines that don't mount into cabinets seem to slide around on the table top and will never be as good as the older ones for that one reason alone. I will always try to fix my old one before dragging this new one out of the closet to use.
No, I would not recommend this to a friend.
Written by a customer while visiting singer.com