Customer reviews from rubbermaid.com
RubberMaid - EZ Two Step Durable Folding Plastic Ladder Step Stool, (2 Pack) - White
Average customer rating
1
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
0%of customers recommend this product.
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0 out of
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Customer Reviews for RubberMaid - EZ Two Step Durable Folding Plastic Ladder Step Stool, (2 Pack) - White
Customer Rating
1
Shattered!
on October 19, 2024
Posted by: Scooter43522
from Ohio
Gender:Female
Bought mine a few years ago. We use it to step out of the truck bed. Today, my husband stepped down onto it and it shattered. It has been stored inside since purchase, and he’s 75lbs. below the weight limit. I loved it until today. Luckily, he wasn’t seriously hurt, but he scraped his arm and back up…and we’re out a step stool. Very disappointed.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Customer Care, October 22, 2024
Hi! Thank you for posting your review. We are sorry to hear that our product didn't meet your expectations.
We use all the feedback we receive to continually improve on everything we do. If you require our assistance, please contact us via our official website and we will be happy to assist further.
https://www.rubbermaid.com/support/contact-us
Thank you!
Rubbermaid Consumer Care
We use all the feedback we receive to continually improve on everything we do. If you require our assistance, please contact us via our official website and we will be happy to assist further.
https://www.rubbermaid.com/support/contact-us
Thank you!
Rubbermaid Consumer Care
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Expensive, irreplaceable footpads fall off
on August 18, 2024
Posted by: Natlnona
Expensive but convenient stool until the non replaceable foot pads fall off. They are not available due to ‘safety’ but your stool is rendered unsafe anyway without the foot pad to level it.
Response from rubbermaid.comBy Customer Care, August 19, 2024
Hello Natlnona! Thank you for your feedback. We're sorry to hear about the issue with the non-replaceable foot pads on your EZ Step™ Folding Plastic Step Stool. We understand how important it is for the stool to remain stable and safe. While the foot pads are not available for replacement, we appreciate your input on this matter. Please contact our customer service team for further assistance or potential solutions. Your safety and satisfaction are important to us.
Have a nice day!
Rubbermaid Consumer Care.
Have a nice day!
Rubbermaid Consumer Care.
Written by a customer while visiting rubbermaid.com