Customer reviews from greenworkstools.com
Greenworks - 48V 17" Brushless Push Mower Kit with (2) 4.0Ah Batteries and 2A Dual Port Charger (2X24V) - Green
Average customer rating
4.4
(194 Reviews)
Rating breakdown 194 reviews
5 Stars
131
4 Stars
37
3 Stars
13
2 Stars
3
1 Star
10
92%of customers recommend this product.
(
152 out of
165)
Customer Reviews for Greenworks - 48V 17" Brushless Push Mower Kit with (2) 4.0Ah Batteries and 2A Dual Port Charger (2X24V) - Green
Posted by: Kayht
from Tennessee
Gender:Female
Verified Purchase:Yes
The batteries don't last very long. I'd recommend buying if you have a tiny yard. I have to charge the batteries 4 times to get my yard done, and it's not even that big of a yard. Doesn't do well in softer grass areas, it just sinks in and ends up killing itself unless you put on a higher level, which makes your cut uneven. It also doesn't do so well with any type of hill/bumpy terrain. It is lightweight and easy to maneuver though
Response from greenworkstools.comBy Greenworks, Customer Care, September 15, 2021
Hello Kayht,
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Disappointed
on November 7, 2021
Posted by: JB81
from Sacramento, CA
Gender:Male
I purchased my green works lawnmower 4 months ago and have used maybe 10 times to mow my small front/small backyard. The motor starts and then cuts out after a few seconds. And I can not use- despite fully charged battery.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, November 8, 2021
Hello JB81,
We are sorry for the experience you had with our product. Know that this is not what we expect from our products, and we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
We are sorry for the experience you had with our product. Know that this is not what we expect from our products, and we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Small and mighty
on October 27, 2020
Posted by: RobG
from Florida
Gender:Male
[This review was collected as part of a promotion.] This is my first battery operated lawnmower and let me tell you, it’s amazing. It comes with two batteries and a charging station. This 17” mower is just the right size. We have a yard with lots of small areas that you can’t get into with a full size machine. It’s not noisy at all, and it really does have quite a bit of power to knock down taller weeds and grass.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Mower
on December 3, 2020
Posted by: wkloo
from Hoover, AL
I bought this mower 5-6 months ago and I am very satisfied with product. I love I do not to purchase gas or oil. Easy to clean. I love u can fold up and store with little room in garage.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Barry F
Gender:Male
Verified Purchase:Yes
More power than gasoline mower. Never bigs down. Light and easy to handle.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Mowing with ease
on August 18, 2021
Posted by: pg70
from Massachusetts
Gender:Female
I am almost 70 and this is my 1st exposure to battery operated mowers. I love the experience. Have had almost 2 months. Effortless starting, battery removal is easy for charging, comfortable handles with easy adjusting, manual or self propelled options is a plus as pushing is easy and this extends battery time. Mower handles my thick and sort of long grass. The battery time is more than enough for my needs and I mow more lawn area than with my previous gas powered. Great maneuvering around a variety of smaller areas/obstacles on property. It comes with bag but I have not used yet as also has side discharge. I was afraid the plastic parts might be fragile but so far no issues! I love this mower and my son has already purchased several additional green works battery operated tools. I only wish I had left the gas mowers behind long ago!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Northeast Missouri
Gender:Male
Verified Purchase:Yes
The mower itself works very well. Nice broad cutting deck gets a nice even cut. Very quiet. However, I'm disappointed in the battery life. Batteries charged to maximum in the charging deck only show two of three bars when in the mower. Mowing time between all four batteries is also only at about half an hour - which gets me less than halfway through my yard.
Response from greenworkstools.comBy Greenworks, Customer Care, September 7, 2021
Hello Chris Ferguson,
Thank you for your feedback! We are happy to hear you are enjoying your Lawnmower. We are sorry to hear that you are not completely satisfied with the run time of this battery when used in this lawn mower.
This unit is advertised as running up to 70 minutes of run-time* with 4 fully charged 4.0 Ah USB Batteries. It is important to adjust your mowing techniques to make the most out of the battery life, here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for your feedback! We are happy to hear you are enjoying your Lawnmower. We are sorry to hear that you are not completely satisfied with the run time of this battery when used in this lawn mower.
This unit is advertised as running up to 70 minutes of run-time* with 4 fully charged 4.0 Ah USB Batteries. It is important to adjust your mowing techniques to make the most out of the battery life, here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
easy to use
on September 26, 2021
Posted by: az native
from Peoria arizona
Gender:Female
I bought this one month ago to move our 1/8 acer lawn. It works great. we especially got fir our 9 and 12 year old sons because they have a connective tissue disorder and low muscle tone. it is a great product for them to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com