Customer reviews from greenworkstools.com
Refurbished Excellent - Open Box Greenworks 80V 17" Brushless String Trimmer, Shoulder Strap, Precut Line included with 2.0Ah Battery & Charger - Green
Average customer rating
4.3
(901 Reviews)
Rating breakdown 901 reviews
5 Stars
619
4 Stars
134
3 Stars
41
2 Stars
26
1 Star
81
89%of customers recommend this product.
(
646 out of
729)
Customer Reviews for Refurbished Excellent - Open Box Greenworks 80V 17" Brushless String Trimmer, Shoulder Strap, Precut Line included with 2.0Ah Battery & Charger - Green
Customer Rating
3
Good luck finding replacement heads
on December 1, 2025
Posted by: Replacement Head issue
Gender:Male
I would have given it a 4 but the fact that the head only lasted 1 summer and they are sold out and can't find replacement i'm going to have to downgrade to a 3.
Pros: Easy to Use, Effective
Response from greenworkstools.comBy Greenworks, December 3, 2025
Thank you for your feedback. We are glad to hear the trimmer performed well for you, but we understand your frustration with the head lasting only one season and the difficulty finding a replacement. That is certainly not the experience we want for our customers. Our team is working to restock replacement heads, and we would be happy to help you find the correct part or an equivalent Greenworks option. Please feel free to reach out Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Posted by: Steve Beus
from Highland, Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] High quality, easy to assemble, lightweight, great battery life. My favorite trimmer so far!
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Love ir
on November 29, 2025
Posted by: Anonymous
from Owatonna, MN
Gender:Male
[This review was collected as part of a promotion.] I got this for Father’s Day and was surprised how durable and professional this product is. The string lasts a long time and is easy to replace. I am also amazed how powerful this trimmer is for running on a battery.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product
on November 28, 2025
Posted by: Good buy
from Miami
Gender:Male
[This review was collected as part of a promotion.] This equipment is easy to use and makes grass cutting a whole lot easier to do. I can now cut my grass faster and stress free
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Surprised
from Idaho
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this to replace an old gas powered Shindaiwa trimmer. This was lighter and it worked great. The only issue is the I won’t be able to use the many steel attachments I had bought through the years for the gas powered trimmer.
Pros: Convenient, Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: First time user
from Idaho
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light and easy to use. Battery life was great. Was able to do the entire 1/3 acre trim with one battery charge.
Pros: Easy to Use, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: John P.
from Maryland
Verified Purchase:Yes
Didn’t Fit the Greenworks Trimmer Model ST60L00 that I have.May need to buy full spool assembly which is very difficult to replace on this particular model.
Pros: Durable, Effective
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, November 12, 2025
Hello John P.
We are sorry to hear the spool cover (SKU 2910802, Model #STC459) did not fit your Greenworks ST60L00 trimmer. We understand how frustrating it can be when replacement parts are not compatible. Some parts, such as spool assemblies, may require additional steps for replacement on certain models. For assistance identifying the correct replacement part and guidance on installation, please contact our customer support team via the online chat on the Greenworks Tools website or by calling 1 888 909 6757 (Monday–Friday, 9 AM–5 PM EST). *Hours subject to change.
We are sorry to hear the spool cover (SKU 2910802, Model #STC459) did not fit your Greenworks ST60L00 trimmer. We understand how frustrating it can be when replacement parts are not compatible. Some parts, such as spool assemblies, may require additional steps for replacement on certain models. For assistance identifying the correct replacement part and guidance on installation, please contact our customer support team via the online chat on the Greenworks Tools website or by calling 1 888 909 6757 (Monday–Friday, 9 AM–5 PM EST). *Hours subject to change.
Written by a customer while visiting greenworkstools.com
Posted by: Nbutte57
from Live Oak, CA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] So much better than my gas trimmer. This thing is awesome!
Pros: Convenient, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com