Customer reviews from greenworkstools.com
Refurbished Excellent - Open Box Greenworks 80V 17" Brushless String Trimmer, Shoulder Strap, Precut Line included with 2.0Ah Battery & Charger - Green
Average customer rating
4.3
(901 Reviews)
Rating breakdown 901 reviews
5 Stars
619
4 Stars
134
3 Stars
41
2 Stars
26
1 Star
81
89%of customers recommend this product.
(
646 out of
729)
Customer Reviews for Refurbished Excellent - Open Box Greenworks 80V 17" Brushless String Trimmer, Shoulder Strap, Precut Line included with 2.0Ah Battery & Charger - Green
Customer Rating
2
Spool cover
on May 28, 2020
Posted by: Marcia59
from Reading, PA
Gender:Female
For those of us who are patiently waiting for the spool cover to be available & our trimmers are less than four years will they be replaced for free? Going back to a hand trimmer hurts my hand. If the piece isn’t soon available I’ll probably buy another brand of trimmer.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Cutting head adapters would help
on May 22, 2020
Posted by: Adaptor
I purchased my trimmer this spring but as a clearance item it was missing the spool cover. Outfitted with a heavy duty cutting blade, the gas trimmer I own needs a lot of maintenance but works great for the thorny vines that grow in my area. I retro-fitted the cutting blade on my 60V Greenworks trimmer and it works awesome!
Once the spool cover ibecomes available again, I will mostly use the trimmer for edging and weeds, but having the power to cut through the vines is great. Are there any fasteners and adapters available for after-market cutting heads?
Once the spool cover ibecomes available again, I will mostly use the trimmer for edging and weeds, but having the power to cut through the vines is great. Are there any fasteners and adapters available for after-market cutting heads?
Eric K
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Too fragile
on May 22, 2020
Posted by: Jeff D
from Denver CO
Gender:Male
I like this weed eater when it works but it breaks way to easily. The spool cover has broken twice now and I've only used it four times. I'm just using it normally, nothing abusive. Now I can't even buy a replacement part. Good thing I kept my old one. It's not cordless but never lets me down.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Spool cover fell apart
on May 22, 2020
Posted by: rchovey
from Carolina Beach
Gender:Female
Spool cover fell apart after a few uses. Unable to replace because the part is unavailable. Now have a useless piece of equipment.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Spool cover is inadequate
on May 19, 2020
Posted by: hopalopa67
from Maryville, TN
Gender:Male
I’ve owned this weed eater for 2 years. My battery life runs around 1 hour and 45 minutes. The power is good, but I’ve had two spool covers break in two seasons, and now I can’t get the part. When the part comes in, I’m selling mine.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great trimmer
on May 17, 2020
Posted by: Twiggy7761
from Erie, Pa
Gender:Female
My husband loves this trimmer! He is like a kid with a new toy!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Broke on second use.
on May 12, 2020
Posted by: BillUSA
from Philadelphia, PA
Gender:Male
The spool cover broke the second time I used it during routine trimming. Now the trimmer is unusable and apparently the product has been out of stock for months. There are dozens of FAQ posts about the same issue, this is clearly not an isolated event.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Broken After Using Twice
on May 9, 2020
Posted by: Slinke9
from Colfax, CA
Gender:Male
The spool cover cracked under normal use, and now no replacement has been available for months. This is a truly bad product!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Service , May 11, 2020
Hello Slinke9
Thank you for your feedback. We apologize for the lack of availability of this part. We are currently experiencing delays due to the current pandemic. We hope to have the item available soon.
Thank you for your patience and understanding.
Thank you for your feedback. We apologize for the lack of availability of this part. We are currently experiencing delays due to the current pandemic. We hope to have the item available soon.
Thank you for your patience and understanding.
Written by a customer while visiting greenworkstools.com