Customer reviews from greenworkstools.com
Greenworks - 80V 21 (Push) Cordless Lawn Mower + Axial Leaf Blower + 13 String Trimmer, (2) 2.0Ah Batteries and Charger - Green
Average customer rating
4.5
(406 Reviews)
Rating breakdown 406 reviews
5 Stars
304
4 Stars
57
3 Stars
13
2 Stars
6
1 Star
26
91%of customers recommend this product.
(
296 out of
324)
Customer Reviews for Greenworks - 80V 21 (Push) Cordless Lawn Mower + Axial Leaf Blower + 13 String Trimmer, (2) 2.0Ah Batteries and Charger - Green
Customer Rating
5
Great investment
on May 18, 2020
Posted by: Manager Jane
from Griffin, GA
Gender:Female
This piece of equipment is the best investment I ever made for yard care. I've loaned it to my neighbor and he said it was the best he had ever used.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Cactiijack
from Bethlehem, PA
Gender:Male
Verified Purchase:Yes
So far, very pleased. Have only used for about a month but all's good. Batteries hold up long an charge fast.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Richie850
from Pensacola
Gender:Male
Verified Purchase:Yes
This is a great value and great quality lawnmower. It was easy to assemble and the batteries last a very long time. It is also much lighter then other lawn mowers.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Self propel feature stopped working after first use
on June 1, 2022
Posted by: Chelly
I bought this mower about a week ago. The first time mowing it worked fine, although it used both batteries completely for less than 1/2 acre. The second time we used it the self propel feature stopped working. Batteries are both fully charged but as soon as the self propel handle(s) are engaged the battery lights go off. The mower runs but the self propel does not.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, June 2, 2022
Hello Chelly,
We're sorry to hear about your experience when using this lawn mower! It sounds like you will need to contact us directly as some further information would be required to better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask is that you have access to the unit, battery, and charger so that we can complete troubleshooting with you and gather the necessary unit information.
We’re experiencing a higher volume of inquiries at this time and working our hardest to make sure every customer receives quick support.
Thank you for your patience.
We're sorry to hear about your experience when using this lawn mower! It sounds like you will need to contact us directly as some further information would be required to better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask is that you have access to the unit, battery, and charger so that we can complete troubleshooting with you and gather the necessary unit information.
We’re experiencing a higher volume of inquiries at this time and working our hardest to make sure every customer receives quick support.
Thank you for your patience.
Written by a customer while visiting greenworkstools.com
Posted by: Woody6
Verified Purchase:Yes
Does its job very well, could be lighter. Wish there was a way to standardize on batteries for the five Goodworks tools I have.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
DON'T BUY!
on June 16, 2023
Posted by: Joe09
from SPokane WA
CHap mower at a high price. Mine came wiht loos bolts, it clunk, creeks,..... Its cutting ablity is low end,... Yes, very true. I find I have to go over areas twice! Grass is not tall. It doesnto cut well. My 12 year old Honda does a much better job at mulching plus NO CREEKS OR CLUNGS! As for the deck, old desgin style that does not cleanout well, low vacuum,.... it WILL rust out! Why not a compsite deck GW? Why such and old style deck? Just don't buy.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 16, 2023
Hello Joe09,
Thank you for your review. We appreciate your feedback as we are always looking for areas to improve!
The deck is forged with heavy-duty steel, for strength and durability. A stamped deck means that the deck has been stamped out of a single piece of steel versus a fabricated deck that has been welded together. Stamped decks often have a better airflow and are more flexible in their capabilities. We'd love to share some a tip to care for the deck, we do not recommend using water to clean the lawn mower but use a scraper to get rid of the grass, and then you can use a damp cloth to wipe off and loose pieces. Finish by wiping with a dry cloth and spraying lightly with a silicone spray or lawn mower deck spray.
At Greenworks we stand behind each product we manufacture. This lawn mower carries a 4-year warranty from the date of purchase.
Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for your review. We appreciate your feedback as we are always looking for areas to improve!
The deck is forged with heavy-duty steel, for strength and durability. A stamped deck means that the deck has been stamped out of a single piece of steel versus a fabricated deck that has been welded together. Stamped decks often have a better airflow and are more flexible in their capabilities. We'd love to share some a tip to care for the deck, we do not recommend using water to clean the lawn mower but use a scraper to get rid of the grass, and then you can use a damp cloth to wipe off and loose pieces. Finish by wiping with a dry cloth and spraying lightly with a silicone spray or lawn mower deck spray.
At Greenworks we stand behind each product we manufacture. This lawn mower carries a 4-year warranty from the date of purchase.
Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Posted by: Greg.B
from ohio
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] the blower worked as expected and the size and power helped in its' functionality.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
So far so good
on September 3, 2024
Posted by: JSowce
from Dallas, TX
Gender:Male
[This review was collected as part of a promotion.] This is my first electric lawn mower. Haven't used it yet but it looks good.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com