Customer reviews from greenworkstools.com
Greenworks - 80V 21 (Push) Cordless Lawn Mower + Axial Leaf Blower + 13 String Trimmer, (2) 2.0Ah Batteries and Charger - Green
Average customer rating
4.5
(406 Reviews)
Rating breakdown 406 reviews
5 Stars
304
4 Stars
57
3 Stars
13
2 Stars
6
1 Star
26
91%of customers recommend this product.
(
296 out of
324)
Customer Reviews for Greenworks - 80V 21 (Push) Cordless Lawn Mower + Axial Leaf Blower + 13 String Trimmer, (2) 2.0Ah Batteries and Charger - Green
Customer Rating
4
Almost perfect
on March 8, 2020
Posted by: mjoyce6500
from Deer Park, NY
Gender:Male
I've had the mower for a year, first mower my son used to cut lawn, envisioned this extensive learning experience. Didn't happen, was so simple, safe and easy, the big 'experience' was over in 2 min. Now that we've used it through the season I can say its been very good. With a sharp blade it cuts and bags very nicely. I have one complaint that has become rather annoying over the year. It has an auto-adjusting speed. Low speed blade on light demand, auto-steps up to high speed when grass is thicker. This is useful to conserve battery life. One problem: on low speed, bagging/suction is rather weak. Insufficient, and there's no way to over-ride it. I sharpened blade to razor sharp, cut the grass so cleanly it didn't produce enough load to step speed up to high, leaving grass clippings behind. Requires going over cut paths more than once. If this one detail could be changed - have a manual over-ride - the mower would be great.
I am very happy with it, so easy to use, no thought about gas, oil, air filter, plug, nothing, just charge battery and cut grass. I really like the mower, just wish it had an over-ride for the self-adjusting blade speed.
I am very happy with it, so easy to use, no thought about gas, oil, air filter, plug, nothing, just charge battery and cut grass. I really like the mower, just wish it had an over-ride for the self-adjusting blade speed.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Not enough power to finish .35 acres.
on May 27, 2022
Posted by: RTP mark
from Raleigh, nc
Gender:Male
I have had this mower for a month and a half so far and used it to mow my .35 acre lot 4 times so far. With both batteries fully charged, I have never been able to completely finish mowing my yard. The batteries are drained before I can finish. I need the batteries to last 4-5 more mins but they are drained before I can finish. I attempted to recharge the first battery to be drained while using the second battery. The drained battery sat on the charger for 15 mins but the red light on the charger apparently stayed on the entire time so it never gets charged. That may be a protective mechanism for the batteries but it means I will need a third battery in order to mow my lawn without taking a significantly long break from mowing. I also have tried rationing the use of self propelled but I still can finish mowing my lawn with the two 2.5ah batteries. Very glad I have not surrendered my gas powered mower yet.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 27, 2022
Hello M_D_In_NC,
Thank you for your review. We are sorry to hear about the experience you have encountered with this product. Here are a few troubleshooting suggestions to check out.
1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged.
2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated.
3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction.
Should you continue to experience a problem with the battery and charger, please contact us at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the battery and charge so that we can complete troubleshooting with you and gather necessary unit information
Thank you for your review. We are sorry to hear about the experience you have encountered with this product. Here are a few troubleshooting suggestions to check out.
1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged.
2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated.
3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction.
Should you continue to experience a problem with the battery and charger, please contact us at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the battery and charge so that we can complete troubleshooting with you and gather necessary unit information
Written by a customer while visiting greenworkstools.com
Customer Rating
1
So disappointed in weed eater
on August 9, 2023
Posted by: Grammy R
from Spokane, WA
Gender:Female
I haven't tried the blower yet, but the string weed eater was extremely disappointing. The only thing it can cut is grass, it is useless on the weeds, which is why I needed it in the first place.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , August 10, 2023
Hello Grammy,
We're sorry to hear you're unhappy with our Greenworks 80v string trimmer unit. This is one of our more powerful tools we have in our highest voltage line. It should be able to tackle a variety of different weeds and plants. However, it is not designed for brush. We would like to look into this issue in more detail with you as what you're describing is not a common issue with this unit. Please contact us at 1-888-909-6757 or through chat direct on our site. We're happy to help.
We're sorry to hear you're unhappy with our Greenworks 80v string trimmer unit. This is one of our more powerful tools we have in our highest voltage line. It should be able to tackle a variety of different weeds and plants. However, it is not designed for brush. We would like to look into this issue in more detail with you as what you're describing is not a common issue with this unit. Please contact us at 1-888-909-6757 or through chat direct on our site. We're happy to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Mower
on March 18, 2022
Posted by: PDXtomct
from Oregon
Gender:Male
I bought this mower to replace an old gas mower. It wasn't the first time I had tried replace the old mower. Twice before, the battery powered mowers just weren't satisfactory in terms of their cut quality and speed. I was a little worried that the same thing would be true with this mower. Not the case. This mower required very little set up and I am very pleased. It's quiet, doesn't spell as bunch of CO2 and does a great job. My lawn isn't huge, but I do mow it once a week or so when it's growing. This mower is particularly adept at mulching, which I really didn't expect from a battery powered mower. Greenworks hit one out of the park with this mower.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Puts the thrill into mowing
on March 2, 2020
Posted by: Memphis Mark
from Memphis
No noise. No vibration. No exhaust. Just now. The models are changing so rapidly now. More choices. More variations. My 80v model already has different wheel sizes. Different paint/color scheme. Even got a new lawn service so my grass would be thicker, greener and faster growing.......so I could mow more often!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Poor Battery Life
on August 27, 2021
Posted by: Ryck11
from Texas
Gender:Male
The specifications of battery lasting 60 minutes is false. I am lucky to get 15 minutes. I am very disappointed and would not recommend.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care , August 30, 2021
Hello Ryck11,
Thank you for your feedback! We are sorry to hear about your experience with this battery. Please know that the described run time is abnormal. When used with both batteries the runtime is up to 60 minutes depending on the load and condition of your lawn while in use (speed, terrain, unit height, grass height, and density). Please be aware that the more power being used from the lawn mower (i.e. lawn mower speed, terrain, grass height, density, etc.), the faster the battery charge will drain. We would be happy to investigate to see whether your run time would be considered average; please visit our website and use the customer contact page to send us a direct email.
Thank you for your feedback! We are sorry to hear about your experience with this battery. Please know that the described run time is abnormal. When used with both batteries the runtime is up to 60 minutes depending on the load and condition of your lawn while in use (speed, terrain, unit height, grass height, and density). Please be aware that the more power being used from the lawn mower (i.e. lawn mower speed, terrain, grass height, density, etc.), the faster the battery charge will drain. We would be happy to investigate to see whether your run time would be considered average; please visit our website and use the customer contact page to send us a direct email.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
on May 24, 2024
Posted by: Archie 1776
Gender:Male
I hate this mower when I try to go backward the wheels lock up. I have tried stopping the mower and pushing it forward, but the wheels still lock up. This has to be the stupidest thing Greenworks has done.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 27, 2024
Hello Archie 1776,
Thank you for your review. The self-propelled drive system with rear-wheel-drive and variable speed control on this unit has been designed for maximum traction, maneuverability, and control. Self-propelled mowers move under their own power, utilizing a dedicated propulsion motor or a geared transmission running of the main (blade) motor. This reduces the strain of pushing a heavy lawn mower, meaning bigger areas of lawn can be mowed more frequently as the operators are less fatigued. The wheels temporarily lock when the self-propel feature is not engaged for safety precautions, however with a slight push ahead the mower should engage the self-propelled feature right away and get you right back to mowing as desired. We are sorry to hear that your purchase fell below expectations, if you ever have any questions or warranty needs, please do not hesitate to reach out to Greenworks directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for your review. The self-propelled drive system with rear-wheel-drive and variable speed control on this unit has been designed for maximum traction, maneuverability, and control. Self-propelled mowers move under their own power, utilizing a dedicated propulsion motor or a geared transmission running of the main (blade) motor. This reduces the strain of pushing a heavy lawn mower, meaning bigger areas of lawn can be mowed more frequently as the operators are less fatigued. The wheels temporarily lock when the self-propel feature is not engaged for safety precautions, however with a slight push ahead the mower should engage the self-propelled feature right away and get you right back to mowing as desired. We are sorry to hear that your purchase fell below expectations, if you ever have any questions or warranty needs, please do not hesitate to reach out to Greenworks directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Posted by: Art Growden
from Culpeper, VA, United States
Gender:Male
Verified Purchase:Yes
I bought the 80 V leaf blower. I wasn’t sure if the 60 V would do what I needed. The 80 V was plenty strong. I have had it about three weeks.
Greenworks blower has three speeds and a light indicator to tell you the battery charge level.
The heaviest job I did was a ton of wet leaves on our house roof and in the rain gutters. On medium speed it did the job with no problem! I did use the top speed just to remove a big pile at the end of the gutters.
The battery holds maximum power until the battery is empty. The battery charges in 20 to 30 minutes.
On one charge when I first got it I did the roof, the back patio, the driveway, the bed of my truck, and played with it in the yard. It still had plenty of battery charge left when I was done.
Yes, if you use the top speed it uses more power. This means it doesn’t last as long.
I love this blower. It performs better than I expected.
The 80 V is not sold in stores. I ordered it from Greenworks and had it in three or four days.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com