Nice trimmer but could use some better engineering
on August 6, 2020
Posted by: ThatOneGuy
from SLC, UT
Gender:Male
Verified Purchase:Yes
My new hedge trimmer works great with the 80v battery I have been using for years with other GW equipment. However, because the trimmer cannot be used unless the entire pole assembly is together, it can be difficult to use and maneuver. The unit does break down into two pieces but there is currently no way to use the trimmer without the second extension pole attached, it has the on/off handle/switch!? I would be willing to purchase an additional attachment were it available that is basically the on/off handle/switch that could plug into the trimmer and it's handle. No added extension, just the on/off controller.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, August 10, 2020
Hello ThatOneGuy,
We apologize that you are feeling slightly let down by the tool's design. This pole hedger can only be operated with extension pole provided. We will take your comments and pass them along to our product design team for future consideration. In the meantime, please feel welcome to call our customer care team with any further questions or concerns at 1-888-909-6757.They're always happy to provide help.
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