Customer reviews from greenworkstools.com
Greenworks - 80V 770 CFM Handheld Cordless Leaf Blower, W/4.0Ah Battery and 60 Minute Rapid Charger - Green
Average customer rating
4.4
(1,158 Reviews)
Rating breakdown 1,158 reviews
5 Stars
816
4 Stars
179
3 Stars
54
2 Stars
30
1 Star
79
89%of customers recommend this product.
(
840 out of
948)
Customer Reviews for Greenworks - 80V 770 CFM Handheld Cordless Leaf Blower, W/4.0Ah Battery and 60 Minute Rapid Charger - Green
Customer Rating
4
Works great in powder, difficult to use on ice
on December 21, 2022
Posted by: Seattle49er
from Mukilteo, WA
Gender:Male
Bought this a year ago and, as luck would have it, it never snowed the rest of the season. This year, used it for the 3 car driveway and sidewalks and it was great for first day snow. The next day, when the snow hardened to ice, it required multiple times to clear. Would highly recommend ordering the plastic sweeping paddle as it will likely break on ice.
Pros: Easy to Use, Quiet, Environmentally Safe, Powerful
Response from greenworkstools.comBy GreenworksTools, December 21, 2022
Hello Seattle49er, thank you for taking the time to write this review to us. We are happy to hear that you were able to use your snow blower. These units are intended for use with snow/heavy snow and ice underneath can become an issue as ice is more solid/heavier than snow. We recommend that you blow as much snow as possible to clear a majority and then apply salt / de-icer to help break down some of the ice for easier clearing.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
A toy with bad skid plates
on December 15, 2022
Posted by: ScottInNH
from Manchester, NH
Gender:Male
A bit of a let-down. I'd hoped this would match the power of my spare [REDACTED-CAN NOT MENTION ANY COMPETITOR] plug-in snowblower (This 80v Greenworks had maybe 1/2 of the power of [COMPETITOR] corded product).
The real disappointment is a skid plate *wore out* after only two seasons of light use, causing it to "stick" to the driveway. This didn't even get much use as it's a secondary snow removal machine (primary is a normal 2-stage gas)
The real disappointment is a skid plate *wore out* after only two seasons of light use, causing it to "stick" to the driveway. This didn't even get much use as it's a secondary snow removal machine (primary is a normal 2-stage gas)
Pros: Environmentally Safe
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, December 16, 2022
Hello Scooter3,
Thank you for your review. We are sorry to hear that you are dissatisfied with the quality of the skid-plate. These parts are wearable item and are not covered under the warranty. However, if an item is shipped damaged, we would certainly replace it under the warranty. If you feel this issue is beyond normal wear and tear, please reach out to customer experience at 1-888-909-6757 (1-888-90WORKS) or start at live chat. We would like the opportunity to speak with you to see if we can find a solution!
Thank you for your review. We are sorry to hear that you are dissatisfied with the quality of the skid-plate. These parts are wearable item and are not covered under the warranty. However, if an item is shipped damaged, we would certainly replace it under the warranty. If you feel this issue is beyond normal wear and tear, please reach out to customer experience at 1-888-909-6757 (1-888-90WORKS) or start at live chat. We would like the opportunity to speak with you to see if we can find a solution!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Average product and customer service
on December 15, 2022
Posted by: Tobias
from Colorado
Gender:Male
As mentioned in other reviews our scraper at the bottom broke. I use the snowblower probably 10 times per year, and just started our third season with it. It is somewhat surprising that the quality for such a part that touches ice, road and stones breaks so quickly… anyways, after calling the overseas call center the part got replaced under the warranty as we were just shy off 24 months it seems. Not sure if I would opt for this model again. It works well for fresh powder snow, gets to its limits when snow gets wetter and/or above 10 inches…
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, December 15, 2022
Hello Tobias,
Thank you for your review. We are sorry to hear that you are dissatisfied with the quality of the scraper. These parts are wearable item and are not covered under the warranty.
However, if an item is shipped damaged, we would certainly replace it under the warranty.
We glad to see that you have been in contact with Greenworks customer experience team, and happy they were able to support you with this claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
Thank you for your review. We are sorry to hear that you are dissatisfied with the quality of the scraper. These parts are wearable item and are not covered under the warranty.
However, if an item is shipped damaged, we would certainly replace it under the warranty.
We glad to see that you have been in contact with Greenworks customer experience team, and happy they were able to support you with this claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Really bad
on December 9, 2022
Posted by: kcjw
I haven't got to use this expensive snowblower yet. The assembly design and instructions are among the worst of any product I've ever purchased. I read reviews about the flawed assembly design and instructions before I purchased, but I figured I could navigate with eyes wide open. Not the case... I now need to purchase new parts and bolts due to this horrible assembly design. Greenworks customer service is non-existent. Please do not purchase this product.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Customer Care, December 12, 2022
Hello kcjw,
We are sorry for the experience you had with our product. Know that this is not what we expect from our products, and we urge you to contact Greenworks Pro toll-free helpline at 1-855-345-3934, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
We are sorry for the experience you had with our product. Know that this is not what we expect from our products, and we urge you to contact Greenworks Pro toll-free helpline at 1-855-345-3934, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
Written by a customer while visiting greenworkstools.com
Posted by: Luckyme
from Alabama
Gender:Female
Verified Purchase:Yes
I got this blower for my mother's land which is close to 2 acres. Works excellent and meets the needs for clearing the leaves and tidying everything up!! It is heavier than what I'm used to but no biggie!! The battery lasts a good 30 minutes on the highest turbo setting!! I wished it last longer!! The battery does charge fast which is approximately 24 minutes..
It is very powerful, cleaned up the yard good and made Mom happy!! This 1st time user for Green works is happy!!
It is very powerful, cleaned up the yard good and made Mom happy!! This 1st time user for Green works is happy!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Damodar Raju
from Mill Creek , WA
Verified Purchase:Yes
Its a great and powefull product and the battery range is very good. I would definitely recommend this product.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Huge Upgrade
on November 11, 2022
Posted by: brownie
from Nebraska
Gender:Male
I was pretty hesitant to spend this much money on a leaf blower, but I decided to pull the trigger. I'm blown away with how big of an upgrade it is. I didn't realize the the cruise control was a feature until it arrived but it is really handy to set it if you just want a low level. I haven't had to use the turbo button a whole lot, but it seems to offer a pretty good boost. Just used it last weekend to blow the leaves into a big pile. It was way faster than raking. Only negative I might add it that it gets heavy after awhile, but it does have a loop that you could get a strap for.
Pros: Easy to Use, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Powerful!
on November 10, 2022
Posted by: MTSNOW
Gender:Male
I was surprised how long the battery worked. It's powerful and lightweight. It did have an issue but Dmitri in customer service handled it with one phone call! Thanks! :)
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com