Customer Reviews for Greenworks - 80V 770 CFM Handheld Cordless Leaf Blower, W/4.0Ah Battery and 60 Minute Rapid Charger - Green
Customer Rating
2
Design flaw causes battery to self-eject always
on May 11, 2023
Posted by: forcreeks
from Portland, Oregon
Gender:Male
The Pro model 80 volt blower (mine from Costco) has a serious flaw in which the shell surrounding the battery deforms allowing space for the battery to move away from the very shallow latch-point molded into the battery; strong ejection springs then pushing the battery into its removal position with no electrical contact.
Pros: Convenient, Effective, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 11, 2023
Hello forcreeks,
Thank you for your review, we appreciate your honest feedback.We are sorry to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note that this product does carry a 4-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934. We are happy to help you further.
Are use the Greenworks 80 V pro leaf blower every day. This is super durable, lightweight. Easy to use and I love the turbo function. And you will no longer smell like gas after using your leaf blower.
Pros: Convenient, Easy to Use, Durable, Effective, Powerful
This snowblower is AWESOME! This is my 2nd electric snowblower and even though the last one I had was a corded snow-joe, this greenworks one does a much better job. The snow we got this morning was the worst kind, heavy wet mush! I did my own home, charged it up, did a neighbors, charged again, and did the front sidewalk for 2 four-plexes and a tiny bit of their shared driveway before running out of juice. - We're talking 8+ inches everywhere.
The heaviest stuff (which was LITERALLY ice-mush) required some back-up and push forward, or angling the blower to take some off the top, but it handled all of it very well.
I'm so happy with my purchase. I will be buying a large capacity battery before next season so I can go straight through. If you decide to get this blower, get an extra battery too!
[This review was collected as part of a promotion.] Unit needs more cfm blowing power. The hand held model does a better job of blowing. Unit still does a good at getting the job done without dealing with gas.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, March 31, 2023
Hello Moosie,
We are glad that you are enjoying the overall performance of this edger and we greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. Do not hesitate to give us a call with any future questions, comments, or concerns at Greenworks Pro toll-free helpline at 1-855-345-3934. We would be happy to help.
I own this blower and the 80V pro trimmer and edger and couldn't be happier i switched from gas to electric. Another plus finally a company that provides excellent customer service.
Pros: Convenient, Easy to Use, Quiet, Durable, Effective, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, March 30, 2023
Thank you for taking the time to share your experience with us gawest01! We are committed to making sure our customers are 100% satisfied with the quality and durability of their purchase. We really appreciate you letting us know about your excellent customer service you received. We look forward to your follow post, please keep us updated!
Got this last fall and am very happy with purchase. Great little snow-blower for small amounts of snow, small driveways, and decks or walkways. It is powerful for it's size and light-weight. Feels very durable and high quality. I like that it uses the same battery as my lawnmower and is compact and easy to store. Drains roughly one 4Ah battery per 4" of dry snow on my 30ft 3 car garage driveway.
Living in Minnesota, old man winter has definitely put this little blower through it's paces. Website is accurate in that it handles up to 10 inches of DRY snow well, or about 6 inches of wet snow and 3 inches of slushy snow. Anything above those conditions and you have to sort of chip away at the snow with forward/backward motions and can be labor-intensive. Not fun using for the end of the driveway where the plow pushes up 1+ foot of compacted snow.
Overall this snowblower is a bit overwhelmed by harsh MN winter. It can get the job done for most snow events but don't rely on this for big storms. I just ordered the big boy 24" 2-stage Greenworks blower after tiring myself out in the last big snow storm and looking forward to using that next time. This 20" blower will still be great for smaller amounts of snow and as a light-duty support blower.
After a season , I don’t like the plastic skids on the bottom, they should be more adjustable they wore down after one season of use and now the bottom plate is wearing down too. Snowblower works well but should have metal adjustable skids
Pros: Convenient, Cost-Saver, Easy to Use, Environmentally Safe
Response from greenworkstools.comBy Greenworks, Customer Care , February 24, 2023
Hello Cool Bob,
Thank you for your review. We are sorry to hear that you are dissatisfied with the quality of the skid plates. These parts are wearable item and are not covered under the warranty. However, if an item is shipped damaged, we would certainly replace it under the warranty. If you feel this issue is beyond normal wear and tear, please reach out to customer care at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution!
I bought this a couple of years ago. It only works if there is a couple of inches of light snow. The battery won't charge in the garage. I have to charge the battery in the house. Every time I use it, some pieces fall off. The handle where you turn the chute fell off pretty fast. It won't screw back on. The top of the chute came off and won't stay on now.
Pros: Convenient, Quiet, Environmentally Safe
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, February 23, 2023
Hello tbing,
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.