[This review was collected as part of a promotion.] Battery is very difficult to put into the blower the catch doesn't lock most of the time which causes the battery to come loose and the blower to stop operating. I am planning on using it a few more times to make sure it's not something that I am doing although I am pretty sure it is the blower catch that holds the battery in that is faulty.
Response from greenworkstools.comBy Greenworks, May 6, 2024
Hello Robert E,
We are sorry to hear of the issue you are experiencing. Please ensure that you give a firm push on top of the battery until it is fully clicked in. If issues persist, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a Live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934 so that we can gather more details on this issue and appropriately address your concern.
[This review was collected as part of a promotion.] I've owned this blower for over two years and find it to be an excellent product. The blower's power and thrust on turbo mode is so powerful it will literally move your arm! My blower came with two 80V batteries and a charger. It still works as well as it did the day I received it. It's pricey, but you get what you pay for.
[This review was collected as part of a promotion.] Blower and Battery appear and preform as new. I own several GW 80V tools and needed a third battery. This deal is a no brainer.
[This review was collected as part of a promotion.] Greenworks Blower/weedcutter duo 80volt Greenworks Greenworks Blower/weedcutter duo volt battery but can bu y another brand blower for less money. Would never buy any Gre enworks equipment again.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 22, 2024
Hello Old Golfer, Thank you for your feedback. We apologize that you are not happy with your recent purchase. We would like to get in touch to ensure that your tool is operating up to our performance standards, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
This part is clearly an annual replacement (if not more frequently) item being so flimsy and is not available for order in the winter. How about designing an upgraded one that actually holds up?
Response from greenworkstools.comBy Greenworks, April 19, 2024
Dear Nate1, Thank you very much for the thoughtful input. Please know that we take our customers' feedback seriously and will be sharing this with the team for review. Although we use plastic for some part of the mower, the material is polyethylene plastic, which is light and quite durable. Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to assist you.