I’ve bought 2 of these. The first one quit charging so I purchased another one to figure out if it was the battery or charger. The charger was bad and I called and they sent me a new charger. No questions asked they just sent it. They both are work great now.
I bought this a year ago and loved it so much I bought another one for our mountain house AND bought another on for my son, In addition I have your chain saw,weed eater and snow blower. Obviously a big fan!