Customer Reviews for Greenworks - 80V 770 CFM Handheld Cordless Leaf Blower, W/4.0Ah Battery and 60 Minute Rapid Charger - Green
Customer Rating
5
Beastly Performance
on March 9, 2022
Posted by: PC ci
from Park City, Utah
Gender:Male
I got my GW 20" 80V snowthrower as a gift several years ago and use it for my patios here in Park City, Utah. Life at 7,000 feet includes long winters and lots of snow. Today I went out to blow 9" of new snow off of my driveway with my big two stage snowblower and it died right after I started. Broken auger cable and a LONG driveway with lots of snow. I'd never done a big snow removal with my GW 20" 80V Lithium battery powered snow thrower. It devoured the snow and saved the day. I'm a believer. GW stands behind their products too. I had a problem with a bad circuit board early on and they replaced it. The fix was easy and it's still operating perfectly several years later. I think shoppers should hear from real buyers and that is why I wrote this review. 5 stars and worth every penny!
I have several of their tools. This does a great job as long as the snow isn't too wet and heavy. Battery life is pretty good too. Here is the problem. The drive belt is considered a "wearable item" thus only has a 90 day warranty. I get that. The real problem is that you cannot just order the belt. You have to order the whole impeller assembly which costs quite a bit more. That is ridiculous. Especially considering my manual shows it as separate item (bait and switch?)! Certainly they have an OEM part number for the belt but for whatever reason they won't give it out. There are countless places to buy belts from if only they would give a part number/specs.
Response from greenworkstools.comBy Greenworks, Customer Care, February 28, 2022
Hello Valued Greenworks Customer,
Thank you for your review. Happy to hear you are enjoying Greenworks products! We are sorry to read that you are not completely satisfied with this snow thrower. For best use in heavy snow types, you will want to move less at once. Once a full pass has been completed, only move about a third of the width of the unit with each pass going forward. This will help with the load acting against the unit and should hopefully assist in a more enjoyable user experience. Regarding, the belt there is no need to purchase the impeller assembly If you are looking for separate pieces, try our third-party parts site here: https://greenworks.ordertree.com. Please use the parts list inside your owner's manual. Replacement parts can also be ordered directly from Greenworks simply give us a call at 1-888-909-6757 (1-888-90WORKS) we are here to help.
I LOVE this blower! The battery that I received with the blower was defective but Greenworks quickly resolved it and sent me a new battery. It has exceeded my expectations and I am only sorry I didn't switch to an electric blower sooner! So much easier and just as good if not better then my previous gas blower and corded blower. Worth the money. I am looking forward to trying new cordless products.
The first day I used it the battery needed to be charged before I was half way done. There was 8-10 inches of heavy snow. It's a good idea to get a spare battery I miss not having auger drive. 3-5 inches of snow it works great
I bought this at the right time. We had 22 inches of snow and I had no problem keeping my driveway nice and clean. The best thing with this product is the easy start and no wires required. My last snowblower was cord and I use to have my kid help me with wire management but with this product, you are ready to go with no other help.
Nothing beats gas power, but this is a close second. And you don’t have to deal with gas exhaust fumes. And I’m really happy with this product. Customer service is excellent too. Prob need higher battery ah for longer / more intense jobs.