Customer reviews from greenworkstools.com
Greenworks - 20-Inch 80V Cordless Pole Hedge Trimmer, Battery Not Included PH80B00 - Green
Average customer rating
4.3
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
16
4 Stars
2
3 Stars
3
2 Stars
1
1 Star
1
80%of customers recommend this product.
(
12 out of
15)
Customer Reviews for Greenworks - 20-Inch 80V Cordless Pole Hedge Trimmer, Battery Not Included PH80B00 - Green
Customer Rating
3
Nice trimmer but could use some better engineering
on August 6, 2020
Posted by: ThatOneGuy
from SLC, UT
Gender:Male
Verified Purchase:Yes
My new hedge trimmer works great with the 80v battery I have been using for years with other GW equipment. However, because the trimmer cannot be used unless the entire pole assembly is together, it can be difficult to use and maneuver. The unit does break down into two pieces but there is currently no way to use the trimmer without the second extension pole attached, it has the on/off handle/switch!? I would be willing to purchase an additional attachment were it available that is basically the on/off handle/switch that could plug into the trimmer and it's handle. No added extension, just the on/off controller.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, August 10, 2020
Hello ThatOneGuy,
We apologize that you are feeling slightly let down by the tool's design. This pole hedger can only be operated with extension pole provided. We will take your comments and pass them along to our product design team for future consideration. In the meantime, please feel welcome to call our customer care team with any further questions or concerns at 1-888-909-6757.They're always happy to provide help.
We apologize that you are feeling slightly let down by the tool's design. This pole hedger can only be operated with extension pole provided. We will take your comments and pass them along to our product design team for future consideration. In the meantime, please feel welcome to call our customer care team with any further questions or concerns at 1-888-909-6757.They're always happy to provide help.
Written by a customer while visiting greenworkstools.com
Posted by: billp1969
Verified Purchase:Yes
This pole trimmer has decent reach and is very powerful and quiet. I would highly recommend it if you have tall hedges. Works well on short ones too. Cordless is way better than corded!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Miami Florida
Verified Purchase:Yes
I used the trimmer for the first time and it work for 10 minutes and after it stop working the machine is no good how is design I’m very disappointed I have purchased other products from you and they are ok but this one it is not.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, October 7, 2020
Hello anonymous,
It is unfortunate to hear that you were not completely satisfied with this product; we appreciate your feedback. We are sorry to hear about these issues and we would be happy to see how we can assist you with these matters. Please consider reaching out to our excellent customer service team to share your experience. Kindly contact GreenWorks at 1-855-345-3934 or by email on info@greenworkstools.com
It is unfortunate to hear that you were not completely satisfied with this product; we appreciate your feedback. We are sorry to hear about these issues and we would be happy to see how we can assist you with these matters. Please consider reaching out to our excellent customer service team to share your experience. Kindly contact GreenWorks at 1-855-345-3934 or by email on info@greenworkstools.com
Written by a customer while visiting greenworkstools.com
Posted by: Anne Co
Verified Purchase:Yes
Works great, and love that the battery is compatible with our other green works tools.
Written by a customer while visiting greenworkstools.com
Posted by: quietguy
from Minneapolis, MN
Gender:Male
Verified Purchase:Yes
I have the 40 v version so thought the 80 v would be designed to be easier to use. It isn't and is even more unwieldy. I don't recommend it.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
Heavy and awkward to use. Needs better ergonomic design
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
I owned the 80V blower and hedge trimmer and was impressed so buying the pole hedge trimmer was an easy decision when I decided to replace my old pole trimmer. I've owned the new one for two weeks and it's become my go to hedge trimmer for almost everything. The cutting power is tremendous, equal to a gas trimmer as it makes easy work of difficult projects. I trimmed 40 feet of Winter Gem hedge that used to take 2 hours in 30 minutes with the new trimmer. Outstanding.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Upstate, NY
Verified Purchase:Yes
It's little heavy on the tool end, but very sturdy and it cuts like a demon. It was fairly battery-sparing- cutting for over an hour, with only about of the battery's charge was used up. It cut thru heavy stalks and saplings [we used it to cut down the invasive reeds [phrages] and other plants around our pond [mostly].
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com