Customer reviews from greenworkstools.com
Refurbished Excellent - Pre-Owned Greenworks 80V 17" Brushless String Trimmer with 2.0Ah Battery and Charger - Green
Average customer rating
4.3
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
618
4 Stars
134
3 Stars
41
2 Stars
26
1 Star
81
89%of customers recommend this product.
(
646 out of
729)
Customer Reviews for Refurbished Excellent - Pre-Owned Greenworks 80V 17" Brushless String Trimmer with 2.0Ah Battery and Charger - Green
Customer Rating
1
MISSING PIECES AND LOOKS USED!!!
on July 23, 2021
Posted by: BruceWayne
I was super excited to use this combo but there are pieces missing (leaf blower tube) so I can't even use the products. Everything also looks like it has been used and was repackaged and sold to me as "new". There are tire tracks (somehow?) across one of the manuals, and everything is dirty. Extremely disappointed. If Greenworks doesn't resolve this quickly, I will be returning everything and purchasing from a different company.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 10, 2021
Hello eric1234,
Thank you for taking the time to write this review. Our team would like to apologize for the delay in responding to your email request. We are glad to see that you have called in and one of our helpline representatives was able to assist you regarding this matter.
Thank you for taking the time to write this review. Our team would like to apologize for the delay in responding to your email request. We are glad to see that you have called in and one of our helpline representatives was able to assist you regarding this matter.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Senior Citizen Appreciates Easier Lawn Work
on July 22, 2021
Posted by: Tom75
from St Charles,MO
Gender:Male
I was always trying to get tangles untangled from my old trimmer. I needed a tool that lasted a long time on a battery charge and didn’t have string tangles. I waited for this tool most of my life. Thank you for saving this old man.[
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great tool
on July 19, 2021
Posted by: TattooTerry
from Chicago
Gender:Male
I love it, all the products I have bought have made my life easier.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: TimLj
Verified Purchase:Yes
Hopefully will nor need for sometime. Bought it just in case, so I will not have to wait whenever the old one goes bad.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Absolute Garbage
on July 14, 2021
Posted by: HeavyMetalDad
from Texas
Gender:Male
I have used my trimmer for about a season and a half and like everyone else around here the spool cover and bump knob are toast! The bigger problem is the lack of replacement parts anywhere rendering this piece of junk a useless waste of space! Now I have to go buy a gas trimmer which is what I should have done in the first place! PS, don't waste your time or money, it's not even worth the 1 star it got!!!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, July 19, 2021
Hello HeavyMetalDad
Thank you for your honest feedback! Sorry to hear of your frustrations. Working hard in the garden is all part of the pleasure. However, it also means your tools need to work hard as well. This leads to wear and tear on trimmer parts. We do recommend having spare parts on hand to help make regular maintenance easier. You may also order this on our parts site under part number 311091429. Here is a link! https://greenworks.ordertree.com/sun-311091429.html. If you have any follow up questions, we invite you to contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com for further assistance. We are happy to help.
Thank you for your honest feedback! Sorry to hear of your frustrations. Working hard in the garden is all part of the pleasure. However, it also means your tools need to work hard as well. This leads to wear and tear on trimmer parts. We do recommend having spare parts on hand to help make regular maintenance easier. You may also order this on our parts site under part number 311091429. Here is a link! https://greenworks.ordertree.com/sun-311091429.html. If you have any follow up questions, we invite you to contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com for further assistance. We are happy to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
No replacement spool cover!!
on July 11, 2021
Posted by: jwatson
from Myrtle Beach, SC
Gender:Male
So this weed wacker works great; it has a long battery life and has good power. However, as another review stated there doesn't seem to be a replacement spool cover for it and the spool cover breaks very easily.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 10, 2021
Hello jwatson,
Thank you for your review. Please note that this review has been written on a spool cover. For assistance with locating the spool for your unit, please contact us directly at info@greenworkstools.com.
Thank you for your review. Please note that this review has been written on a spool cover. For assistance with locating the spool for your unit, please contact us directly at info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Posted by: D Cobb
Verified Purchase:Yes
This is a quality set that is powerful, light weight, user friendly, & gasoline free for cost effectiveness. I also have their 80V 8” edger & self-propelled lawn mower, and I love them. I am very happy with my purchases so far & highly recommend.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: JK75
Gender:Male
Verified Purchase:Yes
Light weight and great battery life for both trimmer and blower. Blower is well balanced - shoulder strap can be added but is not needed. Both work as well as gas units previously owned.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com